Bank Teller Roles in New York City 2023

With more and more Americans receiving access to banking services each day, physical bank locations—and jobs associated with them—have sprung up in parallel. NYC has been no different, with many bank openings coinciding with the subsiding of the COVID pandemic. 

In this article, we look into bank jobs that may be popping up near you. 

Bank Jobs: Behind the Vault

There are several common bank job roles that are great for your resume and career. Here are a few examples:

  • Bank teller job: Bank tellers are responsible for processing customer transactions, such as deposits, withdrawals, and loan payments. They also provide customer service, answer questions, and promote bank products and services. Bank tellers typically receive an hourly wage.
  • Bank customer service representative job: Customer service representatives assist customers with their banking needs, such as opening accounts, ordering checks, or resolving issues with their accounts. They may also promote bank products and services. Customer service representatives typically receive an hourly wage.
  • Bank call center representative job: Call center representatives handle incoming customer calls, answering questions, resolving issues, and promoting bank products and services. They may also make outbound calls to customers for marketing or other purposes. Call center representatives typically receive an hourly wage.
  • Bank operations clerk job: Operations clerks perform administrative duties such as data entry, filing, and recordkeeping. They may also handle routine banking transactions, such as check processing or wire transfers. Operations clerks typically receive an hourly wage, though most also have full-time benefits such as healthcare and retirement package options.

Beyond the commonly hiring roles listed above, there are also many bank job roles that pay by the hour, including positions in customer service, operations, and administration. These roles can provide a stable and reliable source of income, as well as opportunities for growth and advancement within the banking industry.

Next, we look at the potential areas of advancement beyond these great roles.

Jobs in Banking At The Branch

There are several opportunities to climb the ladder in the banking industry after starting in an entry-level role. While there are many others, here’s a few examples that are typical across most bank branches:

  • Assistant Branch Manager: Assistant branch managers are responsible for supporting the branch manager in overseeing the daily operations of the bank branch. They may also help to train and supervise employees, promote bank products and services, and handle customer complaints. This role can provide opportunities for leadership development and can be a stepping stone to a branch manager position.
  • Branch Manager: Branch managers are responsible for overseeing the daily operations of a bank branch, including managing employees, ensuring customer satisfaction, and meeting financial goals. They may also be involved in business development and marketing initiatives. This role requires strong leadership and management skills and can provide opportunities for further advancement within the banking industry.
  • Financial Advisor: Financial advisors work with customers to help them achieve their financial goals, such as saving for retirement or investing for growth. They may also promote bank products and services, such as investment accounts, loans, and credit cards. Financial advisors typically require additional certification or licensing and can provide opportunities for career growth and higher earnings potential.
  • Operations Manager: Operations managers oversee the administrative functions of the bank, including data processing, recordkeeping, and regulatory compliance. They may also be responsible for managing budgets and resources, developing and implementing policies and procedures, and ensuring operational efficiency. This role requires strong analytical and problem-solving skills and can provide opportunities for advancement to executive-level positions within the bank.

Beyond the initial role, there are many stable opportunities to climb the ladder in the banking industry, from assistant branch manager to executive-level positions. These roles require a combination of strong leadership, management, and technical skills, as well as a deep understanding of the banking industry and financial services.


Jobs You Can Bank On

Starting with an entry-level bank job or even an experienced bank job can be a great foundational step for your career and a place of stability for you. 

Searching for a full-time job with healthcare, paid time off (PTO), and transparent wages at a bank job or other jobs like it? Check out Workwise Job Search: the easiest place to find and share high-quality jobs near you. 

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