As a monument to human dignity, courage, and sacrifice, the 9/11 Memorial & Museum honors the nearly 3,000 people killed in the terrorist attacks of September 11, 2001 and February 26, 1993, recognizes the courage of those who survived, and salutes those who risked their lives to help others.

Researching, copywriting, and proofreading for content creation including blog posts, social media, and web site. • Draft marketing emails, news releases, statements, letters, media responses, talking points, internal memos and announcements. • Manage External Affairs content calendar, which includes scheduled email outreach, blog posts, web site updates, social media, and media relations. • Help execute logistics for tributes, news announcements, fundraisers, VIP visits and other events. • Support the SVP in project managing the team. • Assist in all facets of the film and television application and on-site filming process, including gathering information, vetting requests, and scheduling and staffing productions as appropriate. • Track news about the Memorial and Museum, including the collection of print and online news items. • General support for development and execution of External Affairs plans and special projects. • Perform administrative tasks for the External Affairs team as needed.

REQUIRED SUPPORT FOR ORGANIZATIONAL EVENTS
- Participates in the Annual 5K Fundraiser and 9/11 Commemoration, as assigned.
- Assists with other special projects and events in support of all 9/11 Memorial and Museum, as assigned.

1-3 years of general experience in a marketing or communications-based role, preferably at a non-profit or mission-driven organization. • Experience writing, editing, and deploying external and internal communications including social media posts, emails, newsletters, brochures, special event announcements, and beyond. • Experience with content management systems like Drupal, WordPress, or HubSpot for assisting with day-to-day web site updates like copy changes, event calendar, image swaps, job postings, and ensuring pages are current. • Excellent communication and organizational skills and the ability to extrapolate and translate abstract ideas into actionable plans. • Comfort interacting with staff at all levels of the organization, from senior management to volunteers. • Can-do attitude and the flexibility to take on a range of tasks. • Ability to pivot quickly and handle fast-paced and rapidly evolving projects. • Outgoing personality and strong collaborative skills. • Proficient in Microsoft Office suite. • Experience with Adobe graphic design software including Photoshop, Premiere, InDesign, or Illustrator preferred.