As a monument to human dignity, courage, and sacrifice, the 9/11 Memorial & Museum honors the nearly 3,000 people killed in the terrorist attacks of September 11, 2001 and February 26, 1993, recognizes the courage of those who survived, and salutes those who risked their lives to help others.

Researching, copywriting, and proofreading for content creation including blog posts, social media, and web site. • Draft marketing emails, news releases, statements, letters, media responses, talking points, internal memos and announcements. • Manage External Affairs content calendar, which includes scheduled email outreach, blog posts, web site updates, social media, and media relations. • Help execute logistics for tributes, news announcements, fundraisers, VIP visits and other events. • Support the SVP in project managing the team. • Assist in all facets of the film and television application and on-site filming process, including gathering information, vetting requests, and scheduling and staffing productions as appropriate. • Track news about the Memorial and Museum, including the collection of print and online news items. • General support for development and execution of External Affairs plans and special projects. • Perform administrative tasks for the External Affairs team as needed.

• Bachelor’s Degree is preferred.
• Minimum 3 years’ experience in Retail, Museums, or customer service desirable.
• Excellent customer service skills.
• Proven ability to handle volumes cash.
• Excellent computer skills.
• Must be a highly responsible, reliable, and detailed oriented.
• Must take initiative in all business aspects.
• Proven ability to work well independently /or as part of a team.
• Must be familiar with POS systems.
• Knowledge of Counterpoint a plus.
• Must be able to work weekends (both Saturday and Sunday), and a flexible work schedule including mornings and evening shifts.
• Strong command of English and fluent in another language a plus.
• Visual display skills a plus.
• Must be physically capable of lifting heavy boxes up to 40 lbs. and be capable of standing for long hours required.