American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

We collaborate:
Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
We innovate:
At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
We execute:
We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

The American Girl New York City retail store and full-service restaurant is seeking an experienced Assistant Café Manager to assist the Manager Café - AGP with the daily Front of House (FOH) operations and the Back of House (BOH) Levy partnership for the restaurant. This is a full-time, salaried position.
What Your Impact Will Be: 
- Demonstrate strong leadership and coaching abilities to develop bench strengths for future management positions with American Girl.
- Support the Café Manager in managing, staffing, hiring, purchasing, inventories, and food/beverage service standards.
- Support driving and achieving revenue and expense goals and maintain customer satisfaction.
- Support the Café Manager on leading the team with safety and sanitation standards, serving standards, and evaluate menu items to ensure guest satisfaction.
- Support the Café Manager in maintaining strong corporate partnerships, execute corporate initiatives and maintain restaurant standards.
- Support food programs for restaurants and storewide special events.
- Responsible for helping meet revenue plans, expense and payroll budgets, food cost, core staffing/head count, comment card results, health inspections, service assessments, and internal audits.

• 2-3 years of supervisor/management experience in fine casual dining or related restaurant with high volume and fast-paced environment with both front and back of house operations exposure, preferred.
• Current State Sanitation, Serve Safe, Safe Alcohol Consumption Certification, preferred.
• Experience working with children, preferred.
• Computer skills required for Microsoft Word, Excel, OneNote, Microsoft Teams, Zoom, restaurant reservation systems, POS systems, inventory systems, and basic office equipment (copiers/fax).
• Some heavy lifting (approximately 30-50 pounds) may be required for receiving and storing weekly supply deliveries and transporting full bus tubs.
• Ability to juggle a variety of responsibilities including monitoring service standards of 50+ employees and food quality, ensuring safety standards are upheld, resolving customer issues and personnel issues, overseeing the restaurant operation and its relationship within the store, and supporting the on-going development of new concepts and programs to promote the restaurant and to-go areas.
• Flexible schedule, including nights, weekends and holidays. The salary range for this position is between $60,000 and $68,000.* *Annual salary is based on a candidate’s education, skills and experience.

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.