Apple is organized by functional specialties rather than business units — rare for a company our size. We’re experts leading experts: hardware experts lead hardware, software experts lead software, and design experts lead design. This differs from most other large companies, where general managers oversee managers. Apple is Apple because those with the most expertise in an area of work have decision rights for that area.
Leaders at Apple combine their expertise with two other important characteristics: immersion in the details and a willingness to collaboratively debate during collective decision-making. For people at every level here, it can be liberating — even exhilarating — to work with experts who offer relevant guidance and mentoring. This approach to leadership is a commitment to collaboration that leads to innovation.
As a Business Pro, it’s your job to drive sales and awareness of Apple’s products for the business community. You keep customers engaged by leading briefings and workshops that showcase how Apple and third-party technology and services can help them build success. With the help of customer relationship management (CRM) tools, you plan and forecast business performance through account management, pipeline building, and opportunity management. You develop account plans to start and expand adoption of solutions across the Apple ecosystem — and deepen adoption within an organization. To ensure compliance with policies and procedures, you maintain a deep understanding of all retail business programs and offerings. Working closely with store leadership, you assess accounts’ individual needs and work to support the transition of those accounts to the Apple team that will best meet the customer’s specific needs. Discover even more benefits of doing what you love. Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.