Genius

Apple

Midtown

767 5th Ave

https://www.workwise.care/job-postings/apple-genius-midtown-794

Tags
1 yr exp needed
Retail
Min. base wage
$
30.85
/hr
Retail
Est. base annual
$
60,959
Est. base weekly
$
1,172
/wk
Est. base monthly
$
5,079
/mth
Benefits
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Est. total taxes and net pay (approximations only - see below for calculation details)

Gross Annual Salary

$

60,959

Federal Income Tax

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Total Taxes

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Net Annual Pay

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(post-taxes)

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/hr

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(post-taxes)

$

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/wk

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(post-taxes)

$

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/mth

Est. base pay ranges table

$
30.85
/hr
38hrs/wk
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Your current role

Genius at Apple

This role

Min. base wage

$

your wage

/hr

$‍

30.85

/hr



Est. base annual

$

your salary

$‍

60,959



Health insurance

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Yes

No/Unknown

Dental insurance

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Yes

No/Unknown

PTO

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Yes

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401K

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Yes

No/Unknown

Neighborhood

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Midtown

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Company description

Apple is organized by functional specialties rather than business units — rare for a company our size. We’re experts leading experts: hardware experts lead hardware, software experts lead software, and design experts lead design. This differs from most other large companies, where general managers oversee managers. Apple is Apple because those with the most expertise in an area of work have decision rights for that area.

Leaders at Apple combine their expertise with two other important characteristics: immersion in the details and a willingness to collaboratively debate during collective decision-making. For people at every level here, it can be liberating — even exhilarating — to work with experts who offer relevant guidance and mentoring. This approach to leadership is a commitment to collaboration that leads to innovation.

Job description

As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. Even if you’re juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfill Apple’s service commitment with style, speed, and skill. And you earn the trust of customers and coworkers alike as you offer mentorship, knowledge, and even tips and training. At Apple, we care about improving our services. We’re looking for people who identify problems and provide feedback to ensure our customer service stays relevant and current.

Discover even more benefits of doing what you love. Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products.

Qualifications

Key Qualifications

  • Strong people skills and a knack for problem solving.
  • Ability to maintain composure and customer focus while troubleshooting and solving technical issues.
  • Ability to adhere to a schedule of customer appointments.
  • • An aptitude for acquiring skills in technical repairs and an eagerness to learn about all Apple products and devices.
  • • Excellent prioritization skills and an ability to make decisions quickly.
  • • Excellent verbal and written communications skills.
  • • Success in team environments, demonstrating shared responsibility and accountability with other team members.
  • • Flexibility with your schedule. Your work hours will be based on business needs.

Location

NOTE - Tax withholding is calculated using Federal and New York State 2022 income tax guidelines. For simplification, we've assumed "single" marital status and no additional income. This does not represent any legal authority and is just an estimate used for approximation purposes.

Apple is hiring for a Genius Position in Midtown, New York City. Base pay starts at $30.85/hr. #TransparentPay #TransparentSalaries #NYCJobs #SalaryTransparency

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