Technical Specialist

Apple

SoHo

103 Prince St

https://www.workwise.care/job-postings/apple-technical-specialist-soho-557

Tags
No exp needed
Retail
Min. base wage
$
25.75
/hr
Retail
Est. base annual
$
50,882
Est. base weekly
$
978
/wk
Est. base monthly
$
4,240
/mth
Benefits
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Est. total taxes and net pay (approximations only - see below for calculation details)

Gross Annual Salary

$

50,882

Federal Income Tax

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State Income Tax

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Social Security Tax

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Total Taxes

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Net Annual Pay

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Est. base wage
(post-taxes)

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/hr

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(post-taxes)

$

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/wk

Est. base monthly
(post-taxes)

$

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/mth

Est. base pay ranges table

$
25.75
/hr
38hrs/wk
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40hrs/wk
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(overtime)
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Your current role

Technical Specialist at Apple

This role

Min. base wage

$

your wage

/hr

$‍

25.75

/hr



Est. base annual

$

your salary

$‍

50,882



Health insurance

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Yes

No/Unknown

Dental insurance

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Yes

No/Unknown

PTO

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401K

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Neighborhood

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SoHo

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Company description

Apple is organized by functional specialties rather than business units — rare for a company our size. We’re experts leading experts: hardware experts lead hardware, software experts lead software, and design experts lead design. This differs from most other large companies, where general managers oversee managers. Apple is Apple because those with the most expertise in an area of work have decision rights for that area.

Leaders at Apple combine their expertise with two other important characteristics: immersion in the details and a willingness to collaboratively debate during collective decision-making. For people at every level here, it can be liberating — even exhilarating — to work with experts who offer relevant guidance and mentoring. This approach to leadership is a commitment to collaboration that leads to innovation.

Job description

As a Technical Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. At other times, you refer customers to support team members who get them up and running again. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. The entire store team benefits from your commitment to providing the best care for customers. By helping Apple maintain strong relationships with customers, you are instrumental to our success.

Discover even more benefits of doing what you love. Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products.

Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Qualifications

  • Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members
  • Flexibility to regularly rotate through different technical specialties and skill sets
  • Ability to thrive on change as products evolve

Location

NOTE - Tax withholding is calculated using Federal and New York State 2022 income tax guidelines. For simplification, we've assumed "single" marital status and no additional income. This does not represent any legal authority and is just an estimate used for approximation purposes.

Apple is hiring for a Technical Specialist Position in SoHo, New York City. Base pay starts at $25.75/hr. #TransparentPay #TransparentSalaries #NYCJobs #SalaryTransparency

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