Balenciaga is committed to empower the imagination of all talents.

Our mission as a brand and as a company is to promote creativity by supporting talents from everywhere and it is the reason why we want to collaborate with people from diverse locations, experiences, and backgrounds.

The Key Holder is to aid management in ensuring opening and closing procedures are performed correctly according to company’s policies. Provide customers with top quality service by meeting their needs and expectations.Job Description
HOW YOU WILL CONTRIBUTE
GENERAL RESPONSIBILITIES
- Achieve sales goals
- Opening and closing of the store
- Ensure stockroom is organized and is set up properly so staff can easily access merchandise
- Assist management in overseeing day-to-day operations of store
- Work towards balanced strengths in sales, operations, merchandising and personnel management
- Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues, and staff
- Ensure that Customer complaints and feedback are handled appropriately and in a timely manner
- Support, follow, implement and enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary
- Enforce all sustainability policies that are implemented by the company both locally and globally
STOCK, INVENTORY & LOSS PREVENTION MANAGEMENT
- Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution
- Cash Registers & Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank deposits
VISUAL MANAGEMENT
- Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company’s standards
- Ensure that all company information related to visual standards, received from Store. Manager and Corporate is communicated to the team as needed
STORE MAINTENANCE MANAGEMENT
- Oversee daily cleaning and physical up-keep of the inside and outside the store
- Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation and maintenance of store property
- Ensure proper levels of supplies are on hand at all times

• 3+ years of experience in a similar role, preferably within other retail or fashion companies
• Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)
• Proven ability to drive results in a selling role, exceeding individual and store goals
• Commercial awareness and strong business acumen through a genuine passion for the fashion industry
• Strategic vision in order to develop the business and high level of personal performance COMPENSATION For individuals assigned and/or hired to work in New York, BALENCIAGA includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.   A reasonable estimate of the current base salary range is $22.00 USD to $25.50 USD.