At Blue Bottle, our mission is to connect the world to delicious coffee. From seed to cup, we elevate the craft of coffee in everything we do. We strive to build a better tomorrow by investing in what matters: a sustainable future for our people, the company, and our planet.

A Blue Bottle Cafe Leader creates a culture of belonging where teams with diverse backgrounds, styles, and perspectives can grow. They develop the team to consistently deliver great hospitality and coffee experiences, while ensuring accountability for cafe standards and business goals.  

Our Cafe Leaders are responsible for the overall success of our cafes. They hire and build strong teams and are focused on training and developing each team member and future leader. They are also responsible for ensuring all our cafe guests experience exceptional hospitality and coffee experiences and for leading the cafe to achieve our financial and operational goals.

Our Cafe Leaders inspire our teams by living out our Guiding Principles—Welcome and Care for All, Raise the Bar, Build for Tomorrow, Simplify and Go, Grow Together—every day. They invite their team, vendors, and guests to create community through coffee. 

You are

- A strong and dedicated people leader who understands that collaboration takes work. You understand your team and cultivate the right experiences so team members and leaders can grow together
- A business leader who understands how to drive a cafe to financial success through operational excellence, creative initiatives, and building an amazing team
- Obsessed with hospitality, you always anticipate the needs of guests and your community 
- Deeply empathetic, with an open and positive attitude toward problem solving. You are not afraid to ask challenging questions if it helps us do right by our teams, guests, and business
- Never satisfied with the status quo, you are energized by ambitious and challenging goals 
- Able to balance both the big picture and the nitty-gritty in shaping and leading the strategy for your cafe while also driving excellent day-to-day operations 
- Flexible and creative in problem solving—you roll with the punches and have fun doing it
- Passionate about the planet and creating a sustainable future for our people, the company, and our planet

• 2+ years of retail/hospitality experience with a strong preference for coffee, food, and beverage
• 2+ years of leadership experience leading a team of 10+ people
• Completed Blue Bottle’s Barista Essentials training and validation program or will complete it within 90 days post-hire 
• Existing Food Safety Certification required for the state you will be working in and your specific role or will obtain it within 30 days post-hire 
• A strong understanding of a profit and loss statement and knowledge of how to impact it
• Comfort using computer programs, especially Google Drive tools (Sheets, Docs, Calendar)
• A flexible schedule and are available to work mornings, evenings, weekends and holidays