CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We care deeply about our employees and strive to create a safe environment that values people's humanity and uniqueness so that they are free to bring their full selves to work and to their life's calling.

Inspired by our founder, Gabrielle Chanel, who constantly pushed boundaries in her personal and professional life, there is no one way forward at CHANEL. We offer a unique work environment where you are encouraged to better understand the brand, the business, and your motivations, so that together we can unlock the possibilities of your growth.

At CHANEL, being a purposeful and human-driven employer means being intentional, meaningful, and caring in inspiring our people; fostering environments that reflect our strong values; encouraging and enabling inclusion; and investing in work and workplaces that foster collaboration and well-being. This is critical for the long-term success of our business.

CHANEL, Inc., a leader in the luxury goods industry, seeks an Alterations Supervisor for its New York 57th Street Location. The Alterations Supervisor is a brand ambassador, acting as the liaison between client and brand. They are responsible for producing high quality, CHANEL-standard alterations within established timeframes.
WHAT IMPACT YOU CAN CREATE AT CHANEL:
- Ensure delivery of the highest standards of client service at all times
- Provide clients with prompt, professional, warm, and courteous service
- Achieve productivity goals; work with managers on alterations room and process enhancements
- Support other boutiques’ overflow as needed and requested
- Maintain an organized and neat workspace and accurate work tracking
- Complete requested garment alterations within specified timelines and to the highest degree of accuracy possible
- Maintain open lines of communication with management and Fashion Advisors on any delays or issues
- Learn seasonal collections and preferred alterations methods, always working to uphold CHANEL alterations standards and savoir faire
- Abide by all company policies and procedures; proactively work with management to continually understand and embrace our operational foundation
- Be an actively contributing team member; communicate effectively and look to collaborate to foster a strong team environment
- Partner closely with sales associates to loyalist clients and close sales.
- Ensure the highest levels of client service through leading by example and appropriate feedback.

• Previous alterations experience in a luxury retail environment of 7-10 years
• Understanding of client service standards in a luxury retail environment
• Excellent communicator
• Candidate should be team-focused with a desire to collaborate effectively
• Ability to sew and alter garments to required specification
• Understanding of draping, fabrication and pressing
• Strong attention to detail and a high degree of organization
• High degree of work accuracy a must
• Ability to work within a fast-paced, deadline and service-oriented environment
• Ideal candidate is open to learning and developing new skills and processes ADDITIONAL INFORMATION: The anticipated base salary range for this position is $26.78 per hour through $40 per hour. Base salary is one component of the total compensation for this position. Other components will include additional compensation, benefits and perks.