CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We care deeply about our employees and strive to create a safe environment that values people's humanity and uniqueness so that they are free to bring their full selves to work and to their life's calling.
Inspired by our founder, Gabrielle Chanel, who constantly pushed boundaries in her personal and professional life, there is no one way forward at CHANEL. We offer a unique work environment where you are encouraged to better understand the brand, the business, and your motivations, so that together we can unlock the possibilities of your growth.
At CHANEL, being a purposeful and human-driven employer means being intentional, meaningful, and caring in inspiring our people; fostering environments that reflect our strong values; encouraging and enabling inclusion; and investing in work and workplaces that foster collaboration and well-being. This is critical for the long-term success of our business.
We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique’s leadership.
What Impact You Can Create at CHANEL:
- Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
- Optimize the client experience through providing clients with prompt, professional, warm and courteous service
- Build genuine relationships with clients through thoughtful and consistent outreach
- Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
- Take in repairs and maintain consistent follow up with clients regarding repairs and alterations
You Are Energized By:
- The history and heritage of The House of CHANEL
- Being truly service minded
- Utilizing your fashion expertise to inspire others
- Building collaborative partnerships and relationships in a team-focused environment
- Fostering a meaningful client experience centered around inclusion and connection
- Appreciation for art, beauty and luxury
What You Will Bring To The Team:
- Ability to thrive in a team environment and work collaboratively
- Understanding of, and passion for client experience
- Excellent communication skills
- Foreign language skills are preferred but not required
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
- Curiosity and desire to learn and grow professionally within the world of CHANEL