The Wine Manager is responsible for curating a best-in-class wine program, leading all team members in running an efficient and profitable operation, managing day-to-day wine operations, maintaining high service standards and conditions, and fostering a positive environment
- Wine Program-
- Maintain a comprehensive and orderly wine list in line with the core values of the restaurant
- Expand or contract offerings in order to effectively drive sales in conversation with the Head of Beverage Operations
- Develop, implement, and drive wine programs and promotions to build repeat guest business, grow word of mouth, and drive sales while effectively controlling costs
- Develop Steps of Service and Standard Operating Procedures for the wine program in conjunction with the General Manager and Head of Beverage Operations
- Finance-
- Oversee ordering, GL management, and inventory for wine, glassware, and/or supply categories, as delegated by the General Manager
- Set pricing and menu offerings as overseen by the Head of Beverage Operations and the General Manager
- Develop and execute sales and profit plans in line with budgetary goals
- Ensure, and be accountable for, profitability of the store by growing sales and controlling cost of goods
- Maintain and utilize daily, weekly, quarterly, and annual financial reporting tools as directed by the General Manager and Head of Beverage Operations
- Staff Management-
- Hire, train, supervise, manage, coach, counsel, and evaluate hourly Cote employees
- Acts as role model for outstanding service; continuously works to elevate service standards, and personally embodies hospitality in daily actions
- Consistently monitors, coaches, and encourages management team and hourly service employees to meet Cote service standards
- Collaborates with the General Manager to make postings for open positions and interview candidates
- Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates; Facilitates on-going training and development of current staff; Coach and counsel team members for improved performance, documenting developmental plans as necessary, with the General Managers approval