There are eight boutique hotels in London and two in New York. The high standards of excellence and unique townhouse style of decoration have over the years added up to a winning combination. Kit Kemp has designed the interiors of each hotel in her unique personal way which reflects a fresh, modern English style. Firmdale Hotels has received the Queens Award for Enterprise in 2000, 2006 and 2009, recognition of its outstanding achievement to international trade. www.firmdale.com
The purpose of the role is to exceed expectations and provide exceptional service for every guest whilst: Greeting, receiving, welcoming and registration of guests, maintaining accounts and handling enquiries, undertaking cashiering and switchboard.
Ability to commute/relocate:
- New York, NY 10012: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- English: 1 year (Required)
- Customer service: 1 year (Required)
- Phone etiquette: 1 year (Required)
- Hotel: 1 year (Required)