Crossroads Trading has been a leader in the resale fashion industry since 1991. We have brick and mortar locations nationwide where we buy, sell and trade on-trend used clothing to the public.

Crossroads Trading, a popular clothing resale shop with stores throughout the country, is looking for a Floor Supervisor! Are you fashion obsessed and want to learn more about buying, merchandising, customer service and trend forecasting, all while working with a team of fashion lovers just like you? If so, this may be the job for you.

Responsibilities
- Actively participating in staff management and solutions.
- Training and supervising staff.
- Assisting Store Manager with store operations
- Providing outstanding customer service and problem solving any issues that arise.
- Working at the Point of Sale (POS) counter and handling all sales-related tasks, including operating POS software, counting cash, making change and providing customers trade cards for the clothing they’ve sold.
- Assisting customers on the sales floor, in the dressing room, at the register and buy counter.
- Processing merchandise so it is ready for the sales floor.
- Helping merchandise the store by creating window and interior displays.
- Keeping the store clean and presentable.
- Assisting with store security, which includes checking bags and monitoring the dressing rooms and other parts of the store.
- Being a role model and leading by example.

Needs:
- Minimum 6 months supervisory experience in the retail industry
- Extraordinary people and customer service skills
- Open availability, including weekends
- Desire to grow within the fashion retail industry
- Mastery of sales floor support and ability to assist with store aesthetics
- Experience with store open/close process, employee training, and enforcing company policies and procedures
Wants:
- Luxury/Designer retail experience
- Fashion degree and/or certificate
- Ability to authenticate merchandise
- Extensive fashion knowledge including familiarity with labels, brands, designers and current trends
- Similar industry experience (buy-sell-trade- and/or consignment experience a HUGE PLUS)