Client Advisor

Fendi

SoHo

99 Greene St

https://www.workwise.care/job-postings/fendi-client-advisor-soho-646

Tags
2 yr exp needed
Retail
Min. base wage
$
23.00
/hr
Retail
Est. base annual
$
45,448
Est. base weekly
$
874
/wk
Est. base monthly
$
3,787
/mth
Benefits
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Est. total taxes and net pay (approximations only - see below for calculation details)

Gross Annual Salary

$

45,448

Federal Income Tax

-$

3,694

State Income Tax

-$

1,881

Social Security Tax

-$

Medicare Tax

-$

659

Total Taxes

-$

9,052

Net Annual Pay

$

36,396

Est. base wage
(post-taxes)

$

18.42

/hr

Est. base weekly
(post-taxes)

$

700

/wk

Est. base monthly
(post-taxes)

$

3,033

/mth

Est. base pay ranges table

$
23.00
/hr
38hrs/wk
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40hrs/wk
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45hrs/wk
(overtime)
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50hrs/wk
(overtime)
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55hrs/wk
(overtime)
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Compare with current role

Your current role

Client Advisor at Fendi

This role

Min. base wage

$

your wage

/hr

$‍

23.00

/hr

(+$NaN/hr)

Est. base annual

$

your salary

$‍

45,448

(+$NaN)

Health insurance

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Yes

No/Unknown

Dental insurance

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Yes

No/Unknown

PTO

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Yes

No/Unknown

401K

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Yes

No/Unknown

Neighborhood

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SoHo

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Company description

It all began in a small boutique in the heart of Rome, founded in 1925 by Adele and Edoardo Fendi. Soon, with the opening of a specialised bag and fur workshop, a series of successful collections and special collaborations, the Maison is projected into the international fashion scene.
Karl Lagerfeld joins the fashion house in 1965, marking the start of a new creative era destined to last over five decades. In 1992 he is seconded by Silvia Venturini Fendi, third generation of the Fendi family, and in 2000 the Maison becomes part of the prestigious LVMH Group.
British designer Kim Jones takes the role of Artistic Director for Couture and Womenswear in 2020, alongside Artistic Directors Silvia Venturini Fendi and Delfina Delettrez Fendi, third and fourth generation of the Fendi family.

Job description

The FENDI Client Advisor is accountable for providing outstanding customer service and for exceeding their sales goals. Through product knowledge and higher operational savvy, they will craft an outstanding client experience and supports the Brand dedication to excellence.

Responsibilities:

  • Achieve all Client Advisor critical metrics and CRM requirements.
  • Meet or exceed store, category, and individual sales goals.
  • Follow all store guidelines.
  • Build and maintain client books; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, improve relationships and drive business.
  • Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.
  • Adhere to all store policies and procedures.
  • Participate in vital stocking/restocking of the store.
  • Proficient and accurate use of POS system and other software as the need arises, updating customer database.
  • Acquire product knowledge, company information and history.
  • Keep up to date with company news and be familiar with the competition.
  • Maintain a professional appearance and follow FENDI dress code, grooming, and uniform standards.
  • Perform regular store maintenance functions as needed or assigned.
  • May have responsibility for opening/closing the store as needed, including morning team meeting.
  • Assist in maintaining visual standards with direction from VM, corporate and management.
  • Must maintain open/ongoing communication and positive relationship with store management, peers, and other levels of company personnel.
  • Be a positive role model, always representing the brand appropriately.
  • Participate in the training of new Client Advisors (product knowledge, store procedures, company policies).
  • Participate and prepare for monthly team meetings.
  • Adhere to loss prevention standards.
  • Follow all health and safety guidelines.

Qualifications

  • Minimum 2 years’ experience, luxury retail preferred
  • Strong drive for results; goal oriented
  • Excellent communication skills: the ability to communicate effectively both verbally and in writing
  • Ability to use POS system and its inventory management functions
  • RTW experience preferred
  • Foreign language skills are a plus
  • Ability to work in a collaborative team environment
  • Ability to lift boxes / weight up to 10lbs
  • Minimum High School Diploma
  • Organizational and strong digital literacy required
  • Must have flexible availability, some nights, weekends, and holidays

Location

NOTE - Tax withholding is calculated using Federal and New York State 2022 income tax guidelines. For simplification, we've assumed "single" marital status and no additional income. This does not represent any legal authority and is just an estimate used for approximation purposes.

Fendi is hiring for a Client Advisor Position in SoHo, New York City. Base pay starts at $23/hr. #TransparentPay #TransparentSalaries #NYCJobs #SalaryTransparency

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