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The Gucci Security Manager for the New York flagship location is responsible for the safety of the assets and employees of the New York Fifth Avenue location. In addition to supporting the security and loss prevention team, the Security Manager will help minimize the loss of company assets while maintaining a safe and secure environment for our employees and clients. The position is based at the Gucci Fifth Avenue Flagship store and will assist in the NYC Metro market.
Key Accountabilities
- Work closely with the store management team to ensure the safety and security of all employees;
- Manage and train security staff on the proper loss prevention and security techniques for the recovery and/or loss of company assets;
- Drive achievement of shrink reduction goals for assigned area;
- Participate in store meetings to increase awareness on safety initiatives and emergency/crisis management response and procedures;
- Enforce all company policies and procedures;
- Provide physical security expertise and ensure proper functionality of store security systems;
- In support of corporate directives and investigations, work as a liaison with outside agencies to achieve a high level of security response and professionalism;
- Maintain appropriate confidentiality throughout internal investigations;
- Partner with store and market leadership, Human Resources and legal to address issues and take corrective actions if necessary;
- Maintain accurate records of all security related incidents and communicate as necessary;
- Support management team with HR investigations;
- Respond to security-related requests, and assist with video verification as needed;
- Identify, investigate, and resolve all internal/external theft and fraud;
- Minimize the impact of loss and address any new types of theft and fraud;
- Follow initial on-boarding of leverage exception reporting to identify internal theft activity in assigned area;
- Conduct security checklists and assessments within area of responsibility in accordance with loss prevention departmental requirements;
- Partner with other departments to ensure proper security protection and execution of plans for new store openings and remodels and communicate installation issues for follow-up;
- Responsibility for security event coverage within assigned metro market;
- Participate in the recruitment and hiring of top talent for contract guard positions;
- Assist in all loss prevention projects (managing alarm systems and keys, physical enhancements, vendor related changes).