Create an accountLittle Island is a beautiful, welcoming, and unique public park and public art space located in Hudson River Park at 13th/14th St. With its one-of-a-kind design and dynamic offerings and experiences, Little Island invites all New Yorkers to experience a public space that is designed to ignite imagination, foster spontaneity and play, and support camaraderie and connection. Little Island relies on its dedicated staff to deliver this experience and cultivate a public space that is welcoming for all to enjoy.
Leadership and Departmental Responsibilities
- Work in the park alongside the park team, ensuring the staff has the information, tools, and support they need.
- Act as the key point of contact on Little Island for other Little Island departments, third party vendors, and artists as necessary, intersecting often with the workflows of Little Island’s vendors in service to fostering communication and collaboration across all Little Island’s operations.
- Ensure Little Island’s various performance spaces throughout the park are prepared in service to our events and programs; communicate well and often with the various team members from Programming and Education, including the front of house teams, to ensure we extend support and hospitality to our artists and visitors around programs.
- Ensure Park Attendant staff have the information and tools they need to deliver an excellent experience.
- Adjust workflows of staff during shifts when necessary to compensate for scheduled and unscheduled absences, priority changes, projects, and special events.
- Inspect all park facilities and property areas daily with the intention to identify and troubleshoot problems and liaise with appropriate personnel to achieve resolution.
- Demonstrate good judgement and comfort with decision-making when there are new or changing conditions in the park, or cases of evacuation or de-escalation.
- Escalate concerns and observations to the Park Operations Manager, or Director of Operations as necessary, in a timely and professional manner to ensure compliance with internal operational policies and procedures, and accurate incident tracking.
- Supervise the opening and/or closing of the park as scheduled.
Safety and Overall Park Care
- Actively engage with visitors at Little Island, welcoming them into the park and communicating key information such as: park access points, park rules, the background and history of the park, food and beverage offerings, and performance and programming details.
- Assist in tracking and managing visitation levels to ensure a safe experience for all visitors, particularly as it relates to crowd management and any timed entry or reservations.
- Participate in upholding the safety and care of the park; including facilitating early park closures due to severe weather, de-escalating conflict, and participating in safety training to perform essential safety-related responsibilities.
- Collaborate closely with the custodial team as needed and provide light cleaning support to park furniture and spaces.
- Collaborate with other Operations departments to complete other maintenance and custodial tasks, such as snow and ice removal or storm preparation, in service to maintaining the visual standards and safety of the park
- Other duties and tasks related to the park and its operations as assigned.
