Mango was created with the aim of providing clothing for a young, urban feminine market according to the latest fashionable trends in quality garments at a reasonable price and with the mission of being available worldwide.

For our MANGO store in SoHo we are currently seeking a (Full-Time) Stock Supervisor to lead the back of house team in managing the flow of merchandise in and out of the store and the stock area. The ideal candidate will lead by example to model exceptional stockroom standards and promote a positive and respectful environment. You will partner closely with your Store Manager to train and develop all stock associates and empower your team members through encouragement, recognition, feedback.

Key Responsibilities:

Responsible for the merchandise handling: process all store shipping and receiving functions, provide on the job training and supervising of the daily activities of non-sell and/or stock associate(s), maintain an organized stockroom, and oversee replenishment process. Ensure execution of all shipment receiving and processing procedures to floor ready standards
Maintain a clean, organized and efficient stockroom. Work with store management to determine most efficient stockroom layout. Clearly label all boxes, stock all items by size, and maintain stockroom efficiency. Maintain all processes and records involved in shipping/receiving for the store
Develop a high level of product knowledge of all categories of merchandise.
Achieve sales goals as supplied by management.
Perform transfers of damaged and defective merchandise, complete re-tickets and charge sends
Oversee and execute markdowns in a timely and accurate manner. Audit markdowns to ensure accuracy

· Welcome, smile and greet customers while recommending products, describing merchandise and finalizing sales.
· Maintain an optimal store image that is attractive to customers at the point of checkout.
· Serve multiple customers simultaneously and offer excellent service while processing sales transactions involving cash and credit.
· Aim to achieve and exceed sale targets, individually and as a team.
· Prioritize customer service above all other tasks.
Previous experience of working in fashion retail is desirable but not required. We are looking for individuals who are vibrant, outgoing and can demonstrate excellent communication skills, teamwork and a proactive attitude with enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets.