At The Museum of Modern Art and MoMA PS1, we celebrate creativity,
openness, tolerance, and generosity. We aim to be inclusive places—
both onsite and online—where diverse cultural, artistic, social, and
political positions are welcome. We’re committed to sharing the
most thought-provoking modern and contemporary art, and hope
you will join us in exploring the art, ideas, and issues of our time.

The Museum of Modern Art is currently accepting applications for two Guest Assistants in its Membership department. Reporting to the Membership Lobby Manager, Guest Assistants create a highly positive experience for Museum guests that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum.
Additional responsibilities include:
- Sells daily and advance Museum admission, film, and program tickets, memberships, and member guest passes. Processes credit cards and coupons, rings up cash, and issues change.
- Generates proactive sales efforts throughout the Museum, including within the Main Lobby, Film Lobby, sidewalk, and any approved areas.
- Proactively and warmly welcomes guests, responds to questions, and offers guidance. Resolves general complaints from guests and members on site.
- Stays abreast of current and upcoming exhibitions, films, educational programs, and marketing campaigns. Attends Morning Meeting at the beginning of every shift. Reads and absorbs information in daily MoMA MeMO.
- Validates admission at points of entry to galleries.
- Ensures smooth flow of visitors by proactively guiding visitors to various queues and spaces.
- Helps maintain POS preparedness with supplies and relevant marketing materials. Keeps Museum information boxes filled with maps, calendars, and relevant printed information. Ensures signage is properly placed.
- Drafts routine correspondence in response to incoming mail and e-mail from members and visitors. Updates Membership database as necessary including address and name changes. 
- Assists with Member events including member exhibition previews, member gallery talks, and other onsite programs. Assists with event RSVPs as needed.
- Reports to management any issues of cleanliness or public safety in public spaces.
- Performs any duties reasonably related to the functions described above.

• Bachelor's degree or equivalent.
• Proficiency with computers/Windows.
• Exceptional customer service skills, customer service experience, passion for the visual arts.
• Previous museum experience and foreign language skills strongly preferred.
• Must be available to work weekends and holiday periods.
• Fully vaccinated with a Centers for Disease Control and Prevention and/or the World Health Organization authorized vaccine (or approved for an exemption as a reasonable accommodation due to a qualified disability or sincerely held religious belief or other legal basis).   This position is in scope of the Payment Card Industry Data Security Standard (PCI) DSS), therefore, any offer of employment for this position will be contingent on the satisfactory completion of a criminal background check. The background check will be performed by an outside vendor in compliance with all applicable federal, state, and city statutes.   Salary: The salary for this position is $20.54 per hour.