Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.

Museum of Ice Cream is looking for a Floor Manager to join our fun-filled team. We need your organization, hospitality, and sales driving skills to help us implement and maintain our core values. As our Retail Manager, you are part of the Management Team and are responsible for the day-day operations in addition to retail specific responsibilities.
Your day-to-day:
- Engage with guests answering any questions and product exchanges or refunds.
- Ensure guides are fully trained and aware of all Retail products, Add-Ons and promotions.
- Work with GES and management to reach sales goals and strive to raise revenue
- Maintain stock of all Retail products and ensure the Retail floor is well stocked, and the Square is updated with all products.
- Working as manager on duty on a weekly basis
- Work with GES and management to reach sales goals and strive to raise revenue from Retail.
- Work with our team to cultivate a clean sales floor to the highest standard, including all mirrors, shelves, hooks and BOH storage areas.
- Work with management to execute holiday overlays, Add-ons, promotions or bundles as applicable to Retail and Cafe and ensure a unified communication of efforts to guides.
- Ensure that Square is always up-to-date including deliveries and that quantity is correct.
- Responsible for “running the floor” during service. This includes guiding and coaching the team, solving guest complaints, and ensuring that we are providing excellent service
- Work with the Retail team to bring new products and vendors to the retail floor that match the vision, aesthetic, and goals of the company

• Strong Retail Management experience (floor manager, operations, highly
• operational roles)
• Technology proficient (Able to confidently navigate google drive, excel, POS
• systems, and comfortable teaching these systems to others)
• Patient, intuitive, honest, and kind to all
• Shift leading or managerial experience
• 4 Year college degree preferred, but not required
• Bonus: Background as an actor or director in the Theater or related industry