Patagonia’s Mission Statement
Build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis.

WHO YOU ARE
Our stores are intended to be gifts to the community. As the Retail Activism Team Lead, you will be responsible for leading the activism programming for the store. Your energy and passion for the local community help set the tone for all store employees, encouraging a team approach to environmentalism and social justice.  
In addition, you perform the duties of our Retail Team Leader: You maintain an environment that promotes employee learning and customer service through encouragement and coaching. You help to identify the priorities of each day, delegate necessary tasks and train Customer Experience Guides. You partner with the Retail Store General Manager and Retail Assistant Store Manager to ensure operational and brand objectives are met even in their absence.

WHO WE’RE LOOKING FOR
We look for candidates with proven service experience who thrive in a team-based atmosphere. We’re seeking people who are passionate about their communities, the environment and caring for others. We need people who appreciate our core sports. Folks who deal well with ambiguity, learn on the fly, demonstrate sound judgment and solve problems creatively are most successful with us. We’re looking for someone who builds and maintains relationships with ease and desires to put the customer at the center of everything they do. 
- Proven experience with environmental activism or social justice nonprofits or issues. 
- Engaged in your local community, consistently working to create partnerships and foster relationships.
-  Demonstrate an approachable leadership presence and can prioritize, delegate and coach a team. 
- Excited to uncover and foster the development of team members for the betterment of the business.
WHO WE ARE
“We’re in business to save our home planet.”
Build the Best Product
In retail, our best product is the world-class service we offer our customers. We create amazing and memorable experiences that leave our customers feeling stoked.
Cause No Unnecessary Harm
Our stores are intended to be gifts to the community. We renovate old buildings into storefronts using low-impact practices and materials. In addition, our retail stores, working with our Worn Wear program, extend the life of customers’ old gear by repairing, reselling or recycling it.
Use Business to Protect Nature
Our stores serve their communities. We strive for deep connections to the people, places, and issues that are relevant there. We are vocal activists for protecting outdoor spaces. Our stores support local environmental groups with grants, donations, volunteers, advocacy, and events that provide a platform to share and engage in activism.
Not Bound by Convention
Retail changes every day. We welcome and embrace change as it inspires us to create new ways to serve our customers. Every retail employee is empowered to make autonomous decisions in line with our mission and values.
SCHEDULE 
Our stores are open seven days a week. The number of scheduled hours per week varies. You must have availability in alignment with the needs of the business which could range from weekday and weekend availability including both opening and closing shifts. As the business allows, a minimum of 8 hours per week spent working on marketing tasks.
PHYSICAL REQUIREMENTS
·       Able to stand/walk for extended periods of time. 
·       Able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking and store merchandising. 
·       Able to walk up and down a staircase carrying boxes, products and other necessary items. 
·       Able to regularly perform store maintenance: sweep, vacuum, empty trash, clean. 
·       Able to safely lift boxes up to 55 pounds. 
·       Comfortable climbing ladders. 
·       Able to focus on this work in dynamic store environments.
* Exceptions and creative solutions can be made to accommodate physical restrictions.