Create an accountPatagonia’s Mission Statement
Build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis.
WHO YOU ARE
All teams need a strong leader. As Retail Team Leader, you maintain an environment that promotes employee learning and customer service through encouragement and coaching. You help to identify the priorities of each day, delegate necessary tasks and train Customer Experience Guides. You partner with the General Manager and Assistant Manager to ensure operational and brand objectives are met even in their absence.
WHO WE’RE LOOKING FOR
We want candidates with proven service experience who thrive in a team-based atmosphere. We’re seeking people who are passionate about their communities, the environment and caring for others. We need people who participate in and appreciate our core sports. Folks who deal well with ambiguity, learn on the fly, demonstrate sound judgment and solve problems creatively are most successful with us. We’re looking for someone who builds and maintains relationships with ease and desires to put the customer at the center of everything they do.
- Demonstrates an approachable leadership presence and can prioritize, delegate and coach a team.
- Excited to uncover and foster the development of team members for the betterment of the business.
PHYSICAL REQUIREMENTS
- Able to stand/walk for extended periods of time.
- Able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking and store merchandising.
- Able to walk up and down a staircase carrying boxes, products and other necessary items.
- Able to regularly perform store maintenance: sweep, vacuum, empty trash, clean.
- Able to safely lift boxes up to 55 pounds.
- Comfortable climbing ladders.
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SCHEDULE
Our stores are open seven days a week. You must be available to work a minimum of one weekend day, one opening shift and one closing shift per week. You must report to work on time or provide notification in advance if absent or late.
