Patagonia’s Mission Statement
Build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis.
Who You Are
Our stores are intended to be gifts to the community. As the Retail Marketing Team Lead, you will be responsible for leading the events programming, social media and local email marketing for the store. Your energy and passion for the local community help set the tone for all store employees, encouraging a team approach to retail marketing.
In addition, you perform the duties of our Retail Team Leader: You maintain an environment that promotes employee learning and customer service through encouragement and coaching. You help to identify the priorities of each day, delegate necessary tasks and train Customer Experience Guides. You partner with the Retail Store General Manager and Retail Assistant Store Manager to ensure operational and brand objectives are met even in their absence.
Specialist.
WHO WE’RE LOOKING FOR
We look for candidates with proven service experience who thrive in a team-based atmosphere. We’re seeking people who are passionate about their communities, the environment and caring for others. We need people who appreciate our core sports. Folks who deal well with ambiguity, learn on the fly, demonstrate sound judgment and solve problems creatively are most successful with us. We’re looking for someone who builds and maintains relationships with ease and desires to put the customer at the center of everything they do.
- Engaged in your local community, consistently working to create partnerships and foster relationships.
- Experience in planning and executing events.
- Experience with Instagram.
- Demonstrate an approachable leadership presence and can prioritize, delegate and coach a team.
- Excited to uncover and foster the development of team members for the betterment of the business.
PHYSICAL REQUIREMENTS
- Able to stand/walk for extended periods of time.
- Able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking and store merchandising.
- Able to walk up and down a staircase carrying boxes, products and other necessary items.
- Able to regularly perform store maintenance: sweep, vacuum, empty trash, clean.
- Able to safely lift boxes up to 55 pounds.
- Comfortable climbing ladders.
- Able to focus on this work in dynamic store environments.
SCHEDULE
Our stores are open seven days a week. The number of scheduled hours per week varies. You must have availability in alignment with the needs of the business which could range from weekday and weekend availability including both opening and closing shifts. As the business allows, a minimum of 8 hours per week spent working on marketing tasks.
EMPLOYEE CONDUCT
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with coworkers, customers and vendors.