Create an accountWhile there are many pillars that are central to our mission, service is the center of the center. It is the most important thing at PUBLIC. We deliver service that is personal, attentive, gracious, friendly, knowledgeable, genuine, and unscripted – from people who are passionate, sincere, curious, empathetic, and social…who love making others feel good.
The Reservations agent is a great salesperson who believes in their product and enjoys converting each and every call or request into new experiences for the guest, and revenue for the hotel. They are intelligent, knowledgeable, and seek every opportunity to upsell—they enjoy the energy of driving direct bookings and yielding strategies. They are smart, have great communication skills, win every day, and have fun while doing so. Their guests feel they have gotten the best deal out of every interaction with them. The reservation agents work under the direction of the VP of Sales and Marketing to achieve specific sales targets.
OPERA: 1 year (Required) Work authorization (Required) Customer service: 1 year (Preferred)
