The Roastery showcases specialty, small-lot Starbucks Reserve coffee. Starbucks Reserve is a selection of the rarest, most extraordinary coffees Starbucks has to offer.
Job description
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team
Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Roastery & Reserve experience during each shift
Assists with new partner training
Contributes to positive team environment
Delivers legendary service to all customers
Develops positive working relationships with shift team
Executes operational assignments during scheduled shifts. Leverages functional systems consistently to support delivery of Roastery & Reserve Experience
Follows Roastery & Reserve operational policies and procedures, including those for cash handling, safety and security
Manages service of alcohol according to all state and federal laws and regulations, as well as company and brand and policies and standards
Maintains regular and consistent attendance and punctuality
Storytelling and communication of the Princi brand, food and culture
Qualifications
Customer service experience in retail and/or restaurant environment
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Ability to carry 35lb on a consistent basis
Identify, train, and model adherence to health and safety standards at all times
Location
NOTE - Tax withholding is calculated using Federal and New York State 2022 income tax guidelines. For simplification, we've assumed "single" marital status and no additional income. This does not represent any legal authority and is just an estimate used for approximation purposes.
Starbucks Reserve Roastery is hiring for a Reserve Operations Lead Position in Chelsea, New York City. Base pay starts at $21.5/hr. #TransparentPay #TransparentSalaries #NYCJobs #SalaryTransparency
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