Create an accountTacombi is a fast-growing, omni-channel consumer and retail brand that is committed to globally sharing Mexican food and culture through hospitality experiences, CPG products, community outreach and digital content. Over the next couple years, we’ll be significantly expanding our footprint across the U.S., which means we are going to hire a lot of people and each one of them needs to uphold our brand promise, embody our core values and always extend Mexican Hospitality – Tacombi’s unique service culture – to our growing customer and employee bases.
DELIVERY PACKER (Takeout Specialist)
Provides guests with exceptional service from beginning to end by adhering to the Steps of Service, anticipating and fulfilling each guest’s needs, and sharing in-depth knowledge of our menu
Your responsibilities will include…
- Offer every guest a friendly and sincere welcome; anticipate, be responsive, and fulfill each guests’ needs; thank every guest and offer a fond farewell
- Embody the Tacombi Service Culture and ensure the Tacombi Experience is carried out throughout all interactions with guests
- Maintain high standards of cleanliness, professional appearance, and demeanor to ensure guest satisfaction; ensure workstation and uniform are always clean
- Be knowledgeable of restaurant policies, Tacombi Brand values as well as the menu items
- Prepare delivery station by setting tablets, prepping stations, and ensuring overall readiness before service adhering to Tacombi’s side work checklist.
- Always adhere to Tacombi safety policies, alcoholic beverage service rules, department of health guidelines, and Tacombi Mexican Hospitality points
- Collect and package every pick-up, delivery, catering food order, and handover to the delivery runner (third party company)
- Operate delivery tablets and ready each order carefully; keep kitchen staff informed of any special dietary needs and special requests
- Keep Chef informed of any special dietary needs and special requests
