AR/ Collections

Accounts Receivable / Collections Specialist

Location: Vernon, CA

Employment Type: Full-Time, Permanent

Compensation: $70,000–$72,000 per year

Position Overview

We are seeking a motivated and results-driven Accounts Receivable / Collections Specialist to join our team in Vernon, CA. This is a full-time, permanent opportunity for an experienced AR professional who is comfortable managing a high-volume B2B collections portfolio and making heavy outbound collection calls.

The ideal candidate will be proactive, persistent, and professional, with strong communication skills and the ability to build effective relationships with customers and internal sales teams. This individual will play a key role in reducing outstanding receivables, resolving payment issues, and maintaining healthy customer accounts.

Key Responsibilities

• Manage a high-volume portfolio of B2B customer accounts and outstanding receivables.
• Make heavy outbound collection calls and follow up consistently with customers regarding past-due invoices.
• Monitor customer aging reports and prioritize collection efforts to reduce delinquent balances.
• Collaborate closely with Sales and internal teams to resolve customer disputes, payment delays, deductions, and account discrepancies.
• Research and resolve short payments, unapplied cash, deductions, chargebacks, and billing issues.
• Maintain detailed documentation of collection activity, customer communications, and payment commitments.
• Negotiate payment arrangements and follow up on promised payment dates.
• Reconcile customer accounts and investigate discrepancies between customer payments and outstanding balances.
• Escalate complex collection issues and high-risk accounts as needed.
• Partner with customers to maintain positive business relationships while ensuring timely payment.
• Assist with month-end reporting, AR reconciliations, and other accounting-related projects as needed.
• Identify trends and recurring issues affecting collections and recommend process improvements.

Qualifications

• 3+ years of Accounts Receivable and/or B2B Collections experience.
• Experience managing a high-volume collections workload and making frequent outbound collection calls.
• Strong understanding of AR aging, cash application, deductions, short payments, and account reconciliation.
• Proven ability to work collaboratively with Sales and other internal departments.
• Excellent verbal and written communication and negotiation skills.
• Strong problem-solving, organizational, and follow-up abilities.
• Proficient in Microsoft Excel and accounting/ERP systems.
• Ability to work independently, prioritize multiple accounts, and meet collection goals in a fast-paced environment.

Benefits:

Medical, Dental, Vision