Job opening

Executive Technology Support Specialist - 406372

Atrium

New York, NY

Filed under Staffing and Recruiting

Full job description

Client Overview

Premier global organization is seeking an experienced Executive Technology Support Specialist to provide dedicated, white-glove technology support to C-suite executives and senior leadership. This is a highly visible position within a polished, fast-paced corporate environment where professionalism, discretion, responsiveness, and exceptional service are essential.

Salary/Hourly Rate

$115k - $135k

Position Overview

The Executive Technology Support Specialist will provide dedicated technology support to C-suite executives and senior leadership. This individual will provide high-touch, real-time support across Windows, Apple/iOS, Microsoft 365, mobile devices, conferencing technology, and executive productivity applications.

Responsibilities Of The Executive Technology Support Specialist

  • Provide dedicated, white-glove technology support to C-suite executives and senior leadership.
  • Troubleshoot and resolve technology issues quickly with minimal disruption to executives.
  • Support Windows 11, Microsoft 365, Outlook, Teams, Zoom, OneNote, and related productivity applications.
  • Provide advanced support for iPhones, iPads, and the Apple iOS ecosystem.
  • Configure, maintain, and troubleshoot executive mobile devices using Microsoft Intune/MDM.
  • Partner closely with executive assistants and administrative teams to proactively address technology needs.
  • Provide device configuration, software updates, maintenance, and troubleshooting.
  • Support executive meetings, travel, presentations, and other time-sensitive technology needs.
  • Coordinate with internal IT teams while maintaining ownership of the executive support experience.
  • Maintain strict confidentiality and discretion when supporting senior leadership.

Required Experience/Skills For The Executive Technology Support Specialist

  • 5+ years of professional IT/Desktop Support experience.
  • At least 3 years of dedicated C-suite, executive, or VIP technology support.
  • Experience supporting senior executives within a large, highly professional corporate environment.
  • Strong hands-on experience supporting both Windows and Apple/iOS environments.
  • Expert-level support experience with iPhone and iPad.
  • Hands-on Microsoft Intune / Mobile Device Management (MDM) experience.
  • Strong Microsoft 365, Outlook, Teams, Zoom, and OneNote experience.
  • Proven ability to provide white-glove, high-touch support in a fast-paced environment.
  • Exceptional communication skills, professional presence, discretion, and customer-service orientation.
  • Ability to work onsite in Manhattan 5 days per week.
  • Flexibility to provide occasional after-hours or weekend support when required.

Preferred Experience/Skills For The Executive Technology Support Specialist

  • Experience supporting CEOs, Chairpersons, Managing Directors, or other senior executives.
  • Executive support experience within a global enterprise, financial services, real estate, professional services, or family office environment.
  • Experience supporting executive travel and mobile work environments.
  • Experience with Diligent, PDF Expert, and other executive productivity applications.
  • Experience supporting enterprise-grade mobile security configurations.

Education Requirements

  • Bachelor’s degree required.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Life and disability insurance.
  • 401(k) with company matching.
  • Wellness benefits.
  • Annual bonus eligibility.
  • Additional company benefits.

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