National Account Manager

Synaccess is scaling its national channel footprint, and we’re looking for a high-impact National Account Manager to own and expand our most strategic partner relationships across the country. This is not a passive account-management seat — it’s a revenue-driving, channel-building, relationship-deepening role for someone who thrives in a fast-moving environment and knows how to make things happen through the channel.

You’ll own a national portfolio of VAR, MSP, and distributor partners, drive year-over-year revenue growth, and open net-new whitespace — all while acting as the trusted point of connection between our partners and Synaccess’s marketing, product, and engineering teams. If you’re a builder who leads with urgency and believes the channel wins when relationships are real, we want to talk to you.

WHAT YOU'LL DO

Strategic Account Ownership & Growth

• Own the portfolio — Manage a national book of VAR, MSP, and distributor partners; drive revenue growth and expand wallet share within existing accounts.

• Expand the map — Identify whitespace opportunities and recruit net-new partners who extend Synaccess’s national reach, with clear territory strategies and growth milestones.

Channel Relationship Development

• Go deep — Build trusted relationships with partner principals, sales reps, and technical teams — becoming their go-to resource for Synaccess solutions.

• Onboard for speed — Lead structured onboarding of new partners — training, portal access, and program enablement — to accelerate time-to-revenue.

Partner Enablement & PRM Adoption

• Drive PRM utilization — Champion adoption of the Partner Relationship Management platform across your portfolio; ensure partners are registered, active, and leveraging deal registration and MDF.

• Arm them to win — Equip partners with competitive positioning tools and talk tracks that close deals against the field.

Pipeline, Forecasting & Insight

• Forecast with discipline — Maintain a clean, accurate pipeline in CRM; deliver reliable weekly and monthly forecasts and flag risks early.

• Work the data — Use pipeline reports, MDF tracking, and ROI analysis to prioritize effort and surface actionable insight.

Cross-Functional Alignment & Advocacy

• Bring the right resources — Partner closely with marketing, product, and engineering to deliver the right support to partners at the right time.

• Be the voice of the field — Translate customer and partner feedback into actionable insight for internal teams; stay sharp on the competitive landscape.

HOW SUCCESS IS MEASURED

• Year-over-year partner revenue growth

• New partner acquisition against target

• PRM login and activity rates across the portfolio

• Deal registration volume and close rate

• Forecast accuracy (within ±10% quarterly)

WHAT YOU BRING

• 5+ years in channel sales, VAR/MSP management, or national account roles

• A proven track record of growing partner revenue and exceeding quota in a channel-first environment

• Deep understanding of two-tier distribution models

• Demonstrated ability to build and grow channel programs from the ground up

• Proficiency with CRM platforms (Salesforce preferred) and PRM tools

• Excellent communication skills and executive presence

• Willingness to travel 20–30% as needed

NICE TO HAVE

• Background in network infrastructure, power management, or adjacent technology

• Experience with structured partner tiering programs

• Comfort with data and analytical thinking — pipeline reports, MDF tracking, ROI analysis

COMPENSATION AND BENEFITS

• On-target earnings of $160,000–$180,000 (competitive base plus uncapped commission)

• Comprehensive health and dental insurance

• 401(k) with company match

• Flexible PTO policy

• Remote-first work environment (Chicago metro preferred)

• The opportunity to shape national channel strategy at a growing, innovation-driven company

HOW TO APPLY

Ready to build? Submit your resume and a short note about a channel program you grew from the ground up. We

• review applications on a rolling basis and follow up with strong fits quickly.