Senior Digital Product Specialist

POSITION SUMMARY:

• We are seeking a highly organized and passionate Senior Digital Product Specialist to support the growth and success of Yu-Gi-Oh! digital products through product operations, business reporting, marketing execution, and cross-functional project coordination. Serving as a key partner to product, marketing, analytics, operations, and development teams, this role helps drive business performance by translating data and player insights into actionable recommendations, supporting go-to-market initiatives, and ensuring operational excellence across the product lifecycle. The ideal candidate combines strong analytical and project management skills with a deep understanding of the digital gaming landscape, live-service products, and the Yu-Gi-Oh! brand.

Responsibilities:

• Digital Product Expertise: Develop and maintain deep expertise in Yu-Gi-Oh! digital products, including game mechanics, features, live operations, player behaviors, and industry trends. Serve as a key internal resource for product and marketing insights to support player engagement and business objectives.
• Business Intelligence & Reporting: Develop, maintain, and distribute recurring reports on key business metrics, including player KPIs, revenue performance, promotional effectiveness, engagement trends, community sentiment, and market developments. Identify actionable insights and help refine reporting processes and standards across the Digital Card Business department.
• Operational & Administrative Support: Support digital product initiatives throughout the product lifecycle by coordinating budgets, vendor onboarding, invoice processing, payment tracking, and internal business operations. Ensure projects progress efficiently through organizational, financial, and compliance processes.
• Technology & Production Support: Manage hardware, software, firmware, networking, and production equipment needs for the Digital Card team, ensuring systems remain operational and aligned with team requirements.
• Market Intelligence & Trend Analysis: Monitor gaming, digital entertainment, consumer, and technology trends to identify emerging opportunities, competitive insights, and best practices that can inform product, marketing, and promotional strategies.
• TCG & Digital Marketing Integration: Collaborate closely with Yu-Gi-Oh! TCG Marketing and Organized Play teams to develop cross-promotional initiatives that strengthen connections between digital and physical products, expand awareness within the TCG community, drive player acquisition and engagement, and support broader franchise objectives.
• Promotional & Campaign Support: Coordinate and execute promotional opportunities for new and existing digital products, including the sourcing and management of vendors, prizes, promotional items, and campaign materials while maintaining project timelines and budgets.
• Marketing Operations & Asset Coordination: Support the development, review, trafficking, and approval of marketing plans, creative assets, and promotional materials. Ensure deliverables align with brand standards, stakeholder expectations, and launch schedules.
• Performance Measurement: Assist with campaign analysis, post-launch reporting, and marketing performance reviews to evaluate effectiveness, measure business impact, and identify optimization opportunities.
• Livestream & Production Support: Provide technical and operational support for livestreams, broadcasts, events, and marketing activations. Manage equipment, software, and production workflows to help deliver high-quality experiences within budget and resource constraints.
• Database & Asset Management: Maintain and organize card imagery, marketing assets, and product-related databases in partnership with Marketing and R&D teams to ensure accuracy, accessibility, and operational efficiency.
• Additional Responsibilities: Perform special projects and other duties as assigned in support of evolving business needs and organizational priorities.

QUALIFICATIONS / REQUIREMENTS:

• 3–5 years of experience in product operations, digital product management support, marketing coordination, gaming, entertainment, or a related field preferred.
• Strong passion for gaming, gaming communities, and digital entertainment.
• Experience with the Yu-Gi-Oh! TRADING CARD GAME and Yu-Gi-Oh! digital games, including gameplay systems and player engagement dynamics a PLUS.
• Familiarity with major gaming platforms including Steam, PlayStation, Xbox, Nintendo, iOS, and Android ecosystems.
• Experience creating reports, analyzing performance metrics, and utilizing data to support business decision-making.
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint; experience with pivot tables, dashboards, and infographic creation preferred.
• Experience with streaming and broadcast production software, including OBS, XSplit, vMix, and related technologies.
• Ability to work independently, manage multiple priorities, and execute effectively in a fast-paced environment.
• Strong organizational skills, attention to detail, and ability to accurately manage and process data.
• Proven ability to collaborate across teams and work effectively with a variety of personalities and work styles in a multicultural environment.
• Experience with Discord and community-oriented platforms preferred.
• High level of professionalism, discretion, and confidentiality.
• Ability to lift up to 50 pounds and support event, equipment, or production-related activities when required.