Solution Engineer - In-Kind

Job Title: Solution Engineer - In-Kind

Work Location: New York City, NY 10001

Work Arrangement: Hybrid

Employment Type: 06+ Month Contract

Salary/Wage Range: $84 to $94/Hrs

Application Deadline: Applications are accepted on an ongoing basis until the position is filled.

Duties:

• In-Kind Donation Leadership: Support nonprofit partners as a technical domain expert across the lifecycle of technology donations, from pre-award technical assessment through post-deployment adoption and outcome measurement.
• Discovery & Impact Assessment: Lead discovery sessions to understand nonprofit partners' operational challenges, mission alignment, and capacity for technology adoption; assess readiness for donation and identify quick wins.
• Solution Design: Design and deliver tailored demonstrations and implementation plans showcasing how AI, automation, and self-service capabilities can strengthen partner operations (case management, volunteer management, program delivery, data insights).
• Build Partnerships: Develop and maintain strategic relationships with nonprofit partner leadership, internal stakeholders (Legal, Compliance, Partner teams), and Sales counterparts supporting donation deals.
• Program Advocacy: Provide feedback to Product Management and Partner for Good leadership on nonprofit-specific use cases, product gaps, and enhancement opportunities that unlock social impact value.
• Governance & Compliance: Support due diligence, donation agreements, and compliance frameworks (FCRA, OFAC, tax/legal requirements) ensuring partner eligibility and donation suitability.
• Knowledge Sharing: Develop and share nonprofit implementation playbooks, demo flows, and best practices with the broader team and Sales to accelerate donation pursuits.
• Market Intelligence: Stay current on nonprofit sector trends, competitive landscape, and mission-driven technology adoption patterns to inform program strategy.
• Events & Enablement: Support partner showcase events, nonprofit leadership briefings, and co-marketing activations with nonprofit partners.

Skills

Technical Expertise:

• 7+ years of experience in enterprise platform implementation, solution consulting, or technical sales.
• Deep technical expertise with Clients or similar enterprise platforms (Salesforce, Workday, Oracle, Microsoft Dynamics).
• Strong hands-on ability in configuration, demo building, and solution architecture.

Domain & Sector Experience:

• Experience working with nonprofit organizations, social enterprises, or mission-driven customers (direct nonprofit employment, nonprofit consulting, or donated technology program experience a strong plus).
• Understanding of nonprofit operational challenges (limited IT resources, compliance complexity, mission-critical workflows, volunteer management, grant reporting).
• Familiarity with nonprofit technology landscape and funding models.

Soft Skills & Executive Presence:

• Exceptional storytelling and ability to translate technical capabilities into mission-driven outcomes.
• Trusted advisor mindset; ability to earn credibility with nonprofit C-suite and program staff.
• Strong partnership and influence skills—comfortable navigating complex stakeholder environments (nonprofit, legal, sales, product).
• Proven ability to simplify complex technical concepts for non-technical audiences.

Operational Excellence:

• Portfolio management capability: track multiple nonprofit partnerships concurrently, manage timelines, and own outcomes.
• Collaborative approach; experience working effectively with product management, legal/compliance, professional services, and internal teams.
• Self-directed; ability to build program assets, templates, and playbooks with minimal supervision.
• Willingness to travel as needed to support nonprofit partners and Clients events.

Nice-to-Have:

• Nonprofit board service or volunteer experience.
• Experience with grant compliance, FCRA, nonprofit governance, or impact measurement frameworks.
• Prior involvement with corporate social investment or social impact programs.

How to Apply - email tushar.anand@recruiter.nlbtech.com or call +1 (904) 267-1601

Equal Employment Opportunity

NLB Services is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.

Reasonable Accommodation

NLB Services provides reasonable accommodations during the recruitment process as required by law. Applicants requiring an accommodation due to a disability, pregnancy-related limitation, or sincerely held religious belief, practice or observance may contact their recruiter or email notifications@nlbservices.com.

Benefits

Based on employment status and assignment, eligible employees may receive benefits, such as Medical, Dental and Vision Insurance, Health Insurance, Disability Insurance, etc. Eligibility and benefit terms vary by assignment.

Other Important Terms

Applicants must be legally authorized to work in the United States.

Any employment offer may be contingent upon job-related screening, employment eligibility verification and other requirements permitted by applicable law.

Following a conditional offer of employment, candidates may be required to complete job-related background screening, which may include criminal history checks and/or drug testing, as applicable and permitted by federal, state, and local law.