Technical Project Manager (Additive Manufacturing)

*Must have additive manufacturing experience

*Also experience working on multiple projects at one time.

PROFILE

The Technical Project Manager I is an intermediate-level role responsible for discovery, estimating, and project management of custom client projects. Projects relate to prototype development, limited production cast urethane, and appearance models across a range of industries. Project Managers are detail oriented, resourceful problem solvers who can learn complex product information, recommend practical solutions, and build strong customer relationships.

DUTIES AND RESPONSIBILITIES

• Take inbound phone calls from customers requesting quotes or placing orders
• Communicate with customers to learn the nature of their project requirements and quote recommended services/processes/materials
• Follow up on quotes and convert to orders
• Proactively process orders and identify & provide solutions to project issues and relay them to appropriate stakeholders in a timely manner
• Provide top-notch customer service
• Managed approved suppliers as required by the project
• Provide backup project support when a team member is out of the office
• As needed, help physically process/finish/ship orders
• Willingness to learn new machines, processes, materials, & approaches
• Ability to travel to client sites for project meetings & support Outside Sales
• Observe all Safety and Quality Procedures. Wear all the required PPE (gloves, lab coats, etc.).
• Weekend availability may be required based on business needs, with advance notice where practicable.
• Perform other related duties as assigned, consistent with the scope and level of the role.

SKILLS AND REQUIREMENTS

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Two to four years of experience in a manufacturing environment
• Strong phone presence with excellent communication skills
• Disciplined work ethic with sharp attention to detail
• Ability to follow direction, execute tasks promptly, and use sound judgment when escalating questions, risks, or safety concerns.
• Demonstrates initiative, adaptability, and a solutions-oriented approach to solving problems in a fast-paced environment.
• Understands business-to-business selling approach
• Extensive knowledge of 3D printing systems and traditional fabrication methods
• Must demonstrate the ability to learn new techniques.
• Must be legally authorized to work in the United States. Where applicable, employment may be subject to verification of eligibility to access export-controlled information or work under customer or government contract requirements.
• Ability to delicately finish small parts using various tools
• Advanced math and computer skills
• Expert understanding of technical drawings
• Ability to perform essential physical functions of the role, which may include lifting up to 50 lbs., with or without reasonable accommodation.
• Ability to communicate effectively in English with customers, suppliers, and internal teams.

COMPENSATION

• $70,000k per annum and bonus