Wholesale Account Executive

About Graffeo Coffee

For generations, Graffeo Coffee has been dedicated to a singular mission: to provide simply the world's finest coffee. Our story is one of unwavering commitment to quality and a passion for the perfect cup. Today, we stand at an exciting point, evolving our brand while staying true to our heritage of excellence. Join us as we write the next chapter and continue to share our passion with the world.

Role Summary

Graffeo Coffee is seeking a passionate and driven Wholesale Account Representative to join our growing sales team in the San Francisco area. This role is crucial to supporting our wholesale customers and ensuring the consistent, high-touch luxury brand experience Graffeo is known for. Based in San Francisco or within a commutable distance, you will work closely with and report to the Wholesale Sales Manager to service all current accounts. This is a field-based, relationship-oriented position focused on product presence, brand storytelling, and customer support, not direct selling.

Key Responsibilities

• Account Service and Merchandising: Maintain and service existing wholesale accounts with a heavy focus on ensuring shelves are consistently stocked and properly merchandised with Graffeo Coffee products.
• Customer Relationship Building: Conduct regular in-store demonstrations and visits to build strong, lasting relationships with wholesale partners and retail staff.
• Brand Advocacy: Act as a natural storyteller to educate partners and consumers, effectively communicating the Graffeo brand history, values, and evolving story.
• Sales Team Support: Collaborate closely with the Wholesale Sales Manager to execute sales strategies and ensure a seamless, high-touch experience for all customers.
• Operational Support: Assist occasionally with activities in our roastery locations, lending a hand as needed.
• Travel: This is a travel-based role within the territory, which may occasionally include work during weekends to support demos and special events.

Who You Are

You are a self-starter and a relationship-oriented collaborator who thrives on solving problems. You are naturally inclined to jump up and take action—no job is too small for you. You have a genuine love for premium products and for wholesale and retail interactions with customers. Above all, you are a passionate and natural storyteller, eager to share the Graffeo Coffee narrative.

• Relationship-oriented with excellent communication skills.
• A resourceful problem solver who is comfortable working independently.
• Highly collaborative and a supportive team player.
• Experience in the food and beverage industry is valuable, but not required.