Channel Account Manager

Amazon Channel Manager

Location: Tonawanda, NY, 14150

Salary: $80,000 - $100,000/year + Benefits + Relocation assistance

Type: Fulltime, Direct hire

Role Overview

Seeking an experienced Amazon Channel Manager to manage and grow the company’s Amazon Seller Central marketplace. The role focuses on account health, high-SKU catalog management, listing optimization, advertising, inventory, profitability, and cross-functional eCommerce initiatives.

Key Responsibilities

• Own day-to-day management and growth of the Amazon Seller Central marketplace.
• Monitor account health, performance metrics, compliance, disputes, policy violations, and IP claims; prepare Plans of Action when required.
• Create and optimize product listings, A+ Content, Brand Stores, and enhanced product pages.
• Conduct keyword research and apply Amazon SEO best practices.
• Partner with Content Specialists on new product launches and listing improvements.
• Develop marketplace growth strategies using sales trends, customer behavior, and competitive analysis.
• Collaborate with Amazon Advertising representatives to improve campaign performance, ROAS, and profitability.
• Evaluate pricing, competitive positioning, and new product opportunities.
• Recommend products for FBA while maintaining target profit margins.
• Monitor inventory and coordinate replenishment to maintain product availability.
• Collaborate with Purchasing, Operations, Quality, and other teams on availability, compliance, and product quality.
• Prepare monthly business reviews covering marketplace performance, metrics, opportunities, and initiatives.
• Lead and provide direction to marketplace support specialists.
• Support cross-functional eCommerce initiatives and digital commerce growth.

Required Experience & Qualifications

• 2+ years hands-on Amazon Seller Central experience.
• 2+ years in eCommerce or digital marketplace environments.
• Experience with Amazon account health, performance, compliance, and policies.
• Experience managing large/high-SKU B2C product catalogs.
• Strong experience with Amazon listings, A+ Content, Brand Stores, and enhanced product pages.
• Knowledge of Amazon SEO, keyword research, and content optimization.
• Experience developing growth strategies using sales data, analytics, and competitive research.
• Experience managing or collaborating on Amazon Advertising campaigns.
• Strong analytical and data-driven decision-making skills.
• ERP/CRM experience; NetSuite is a plus.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Strong organizational, communication, and project management skills.
• Ability to adapt to changing Amazon policies, trends, and priorities.
• Cross-functional experience with Marketing, Purchasing, Operations, and Customer Service.
• Adobe Photoshop, basic HTML, webpage creation, or digital merchandising experience is a plus.
• Self-motivated and able to manage multiple priorities independently and collaboratively.

What’s in It for You

• Fast-growing eCommerce brand with national reach.
• High-impact role within a lean, innovative team.
• Growth and learning opportunities.
• Supportive, hands-on leadership.
• Fast-paced, collaborative culture.
• Competitive pay, benefits, and employee perks.