Customer Support Professional

Job Summary

We are seeking a detail-oriented Customer Support Professional to manage customer purchase orders and provide support to the Demand Team. The ideal candidate will have strong customer service skills, excellent attention to detail, and experience working with SAP and Microsoft Office.

Key Responsibilities

• Pull and manage customer purchase orders for both Aftermarket (AM) and Original Equipment (OE), including purchase order revisions.
• Review purchase orders against approved pricing, terms, and conditions.
• Provide a high level of customer service to both external customers and internal teams.
• Support the Demand Team with purchase order and customer-related activities.

Required Qualifications

• Experience working with SAP.
• Proficiency with Microsoft Office, including:
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Proven experience in customer service or contract administration.
• Strong attention to detail and accuracy.
• Ability to manage purchase orders and review information against established pricing, terms, and conditions.