Director of Human Resources

Director of Human Resources

Platinum Pest Solutions — Lansing, IL Full-Time, Exempt | Up to 15% Travel

Salary Range: $110,000 – $135,000 base + 10–20% bonus target

About Platinum Pest Solutions; Platinum is a commercial pest control company headquartered in Lansing, Illinois, with operations in Milwaukee and Indianapolis. We protect multifamily apartment portfolios and commercial properties through general pest, bed bug, and canine inspection services. We employ 80+ people and are growing into new markets. We run on EOS (Entrepreneurial Operating System) — clear seats, clear numbers, quarterly Rocks, and a weekly leadership rhythm where the person accountable for a number brings that number. Our core values: Dream Big, Positive Optimistic Energy, Great Customer Service, Compassion, and Platinum Pride.

About the Opportunity; Platinum Pest Solutions is seeking a Director of Human Resources to join our executive leadership team. Built around strong operational accountability, clear key metrics, and values-driven leadership, this role will establish multi-state compliance and pay bands, oversee a software transition, and support ongoing geographic expansion.

Role Scope & Key Accountabilities

• Workforce & Retention: Own employee turnover, time-to-fill, and quality-of-hire metrics; design first 90-day on-boarding programs and build hiring plans for new market openings.
• Compensation & Benefits: Build and defend multi-state pay bands; manage benefits administration, renewals, and annual performance review cycles.
• Compliance & Risk: Ensure multi-state labor law compliance; oversee occupational licensing, driver safety records, workers' compensation, and workplace investigations.
• Systems & Structure: Evaluate, select, and implement a modern HRIS platform; author clear policies and accountability structures.

Key Benchmarks

• First 90 Days: Conduct field visits across all markets; establish baseline turnover tracking by tenure/market; complete a multi-state labor and licensing compliance audit.
• First 12 Months: Drive a downward trend in first-year field turnover; roll out updated handbooks and pay structures; complete a successful HRIS rollout.

Required Qualifications

• Education & Experience: Bachelor’s degree in HR, Business, or related field (or equivalent experience); 7+ years of progressive HR experience with 3+ years in a senior HR leadership role.
• Field Workforce Expertise: Direct experience supporting a distributed hourly workforce (route-based employees, technicians, drivers, or field crews).
• Compliance & Investigations: Multi-state labor law experience; proven hands-on experience conducting workplace investigations and maintaining compliant documentation.
• Compensation & Metrics: Direct track record owning retention/turnover metrics and constructing multi-market pay bands.
• AI & Tech Proficiency: Hands-on experience using modern productivity and AI tools for policy drafting, data analysis, and documentation efficiency.

Preferred:

• SHRM-SCP or SPHR certification.
• Background in route-based service, facilities management, construction, trades, or logistics.
• Experience tracking occupational or state licensing compliance.
• Prior experience selecting and implementing an HRIS platform.
• Experience expanding into new state markets or working within structured leadership frameworks.

Compensation & Benefits

• Base Salary: $110,000 – $135,000 annually
• Performance Bonus: Target 10% – 20% tied to company and individual results
• Benefits: Health, Dental, & Vision coverage
• Retirement: 401(k) with company match

How to Apply

Please submit your resume via the Apply button.

Equal Opportunity Employer.