Mailroom Supervisor

• Supervise mailroom and shipping/receiving staff; assign schedules and tasks.
• Manage inbound/outbound mail, packages, apparel samples, confidential materials, and VIP items.
• Maintain accurate chain-of-custody records and ensure secure handling of sensitive items.
• Support high-volume events and product activations.
• Operate shipping and tracking systems including UPS, FedEx, USPS, PS Tracks, Ricoh, and Pitney Bowes.
• Resolve operational issues and improve efficiency, accuracy, and security.
• Maintain cost records and support cost-saving initiatives.
• Ensure excellent organization, confidentiality, and client service.

Qualifications

• High School Diploma/GED.
• 2–4+ years of relevant experience; supervisory or shift-manager experience required.
• Mailroom, shipping/receiving, logistics, or high-volume operations experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Proficiency with Microsoft Office, Teams, Slack, Zoom, and Box.
• Ability to handle confidential and high-value materials with discretion.