Job opening
Membership Sales Manager
Filed under Hospitality
Full job description
Gansevoort Meatpacking NYC | New York, NY
Luxury Hospitality. Exclusive Experiences. Exceptional Relationships.
Gansevoort Meatpacking NYC is seeking an energetic, relationship-driven Membership Sales Manager to grow and elevate our exclusive membership community. This role is ideal for a hospitality professional who thrives on networking, creating meaningful relationships, and delivering exceptional guest experiences while driving membership sales and retention.
If you're passionate about luxury hospitality, lifestyle experiences, and building lasting client relationships, we'd love to meet you.
What You'll Do
- Drive new membership sales through networking, prospecting, referrals, events, and strategic partnerships.
- Conduct personalized property tours and present the benefits of membership with enthusiasm and professionalism.
- Develop and maintain relationships with prospective and existing members to maximize retention and referrals.
- Meet and exceed monthly, quarterly, and annual membership sales goals.
- Coordinate with Marketing to execute campaigns, promotions, and membership events.
- Attend networking functions, industry events, and community gatherings to generate new business.
- Maintain accurate sales activity and pipeline management within CRM systems.
- Collaborate with Hotel Operations, Food & Beverage, Events, and Membership teams to ensure an exceptional member experience.
- Proactively identify opportunities to enhance membership offerings and increase member engagement.
- Resolve member concerns promptly and professionally while maintaining the highest level of service.
- Stay informed on market trends, competitor offerings, and luxury lifestyle experiences.
- Prepare regular sales reports, forecasts, and membership performance updates.
- Represent Gansevoort with professionalism, integrity, and enthusiasm at all times.
What We're Looking For
- 3+ years of sales experience, preferably in luxury hospitality, private clubs, luxury fitness, real estate, lifestyle brands, or high-end membership organizations.
- Proven track record of exceeding sales goals.
- Exceptional interpersonal, networking, and relationship-building skills.
- Outstanding communication and presentation abilities.
- Self-motivated, entrepreneurial mindset with the ability to work independently.
- Experience using CRM platforms and Microsoft Office.
- Flexible schedule, including evenings, weekends, and special events as business demands.
- Professional appearance and polished demeanor consistent with a luxury hospitality brand.
Why Join Gansevoort?
- Work for one of New York City's premier luxury lifestyle destinations.
- Be part of a collaborative and energetic leadership team.
- Opportunity to build meaningful relationships with an exclusive membership community.
- Competitive base salary plus attractive commission and incentive opportunities.
- Comprehensive benefits package.
- Career growth within a dynamic luxury hospitality organization.