Operations Manager

This position supervises the Administrative Department and Warehouse operations to

ensure efficient order fulfillment, inventory management, customer service support, and operational excellence across the organization.

OPERATION MANAGEMENT

• Oversee day-to-day operations of Logistics and Warehouse functions
• Develop, propose, implement, and improve operational policies, procedures, and best practices
• Support executive management in planning and executing company operational strategies.

LOGISTICS ADMINISTRATION

• Supervise logistics activities including order processing, shipping, receiving, transportation coordination, and customer delivery schedules
• Manage relationships with freight carriers, vendors, and third-party logistics providers

WAREHOUSE MANAGEMENT

• Oversee warehouse operations including inventory control, receiving, storage, picking, packing, and shipping
• Ensure inventory accuracy through regular cycle counts and inventory audits
• Optimize warehouse layout, workflow, and staffing to maximize operational efficiency.

TEAM LEADERSHIP

• Lead, mentor, and develop Logistics and Warehouse personnel
• Establish performance expectations and conduct employee evaluations
• Promote a culture of accountability, teamwork, and continuous improvement
• Coordinate staffing plans, training programs, and employee development initiatives.

CROSS-FUNCTIONAL COORDINATION

• Collaborate closely with the Sales team to ensure customer needs and delivery commitments are met
• Act in alignment with company objectives and management directives while driving the resolution of internal operational challenges
• Take on and complete special projects and company initiatives as assigned by company leadership.

COMPLICANCE AND QUALITY CONTROL

• Ensure compliance with company policies, industry regulations, and safety standards
• Monitor and maintain quality standards throughout logistics and warehouse operations.
• Identify and mitigate operational risks.