Procurement Operations Specialist (Supplier Management)

Supplier Management Sr. Specialist

Location: San Francisco, CA

Duration: 6-12 months with potential for conversion to FTE

About the Opportunity

We’re partnering with one of the world’s most innovative and rapidly growing AI companies to find a Supplier Management Sr. Specialist to join its Procurement organization. This is a hands-on opportunity for someone who thrives in operational environments, enjoys solving problems, and wants to play a key role in building scalable processes at a company shaping the future of AI.

In this role, you’ll own the end-to-end supplier onboarding and activation process, ensuring new suppliers are set up accurately, efficiently, and in compliance with procurement, finance, tax, and banking requirements.

What You’ll Do

• Own day-to-day supplier onboarding and activation in Zip, from initial request through completion.
• Review onboarding requests for completeness, accuracy, approvals, and policy compliance.
• Collect and validate critical supplier information, including legal entity details, tax IDs, banking information, payment terms, and supporting documentation.
• Work directly with suppliers to gather missing information, clarify discrepancies, and guide them through onboarding requirements.
• Identify and resolve duplicate records, conflicting information, incomplete submissions, and other onboarding issues.
• Validate supplier tax documentation and banking information while following established controls and fraud-prevention procedures.
• Track onboarding requests, proactively manage aging items, and help remove bottlenecks that could delay supplier activation.
• Partner cross-functionally with Procurement, Accounts Payable, Tax, Accounting, Legal, Security/TPRM, and business stakeholders to resolve complex onboarding issues.
• Maintain accurate supplier master data and documentation to support payments, reporting, compliance, and audit readiness.
• Identify recurring issues and opportunities to improve onboarding workflows, data quality, and operational efficiency.
• Leverage AI tools and emerging technologies to reduce manual work, improve analysis and documentation, and create scalable operational efficiencies.
• Support the development and enablement of agentic workflows as processes and systems evolve.

What We’re Looking For

• 4–6+ years of experience in supplier management, supplier onboarding, procurement operations, accounts payable, or related procure-to-pay functions.
• Hands-on experience onboarding suppliers and maintaining supplier master data in Zip or a comparable procurement, ERP, or supplier management platform.
• Strong understanding of supplier setup requirements, including tax information, banking details, payment terms, and supporting documentation.
• Experience working directly with external suppliers to resolve missing information, discrepancies, and onboarding delays.
• Demonstrated ability to use AI tools to improve processes, reduce manual effort, strengthen analysis, and increase operational efficiency.
• Familiarity with internal controls surrounding supplier activation, sensitive data, and banking verification.
• Exceptional attention to detail and sound judgment when handling sensitive supplier information.
• Ability to independently manage a high volume of operational requests while maintaining accuracy and responsiveness.
• Strong written and verbal communication skills with the ability to clearly explain requirements to both internal and external stakeholders.
• Strong cross-functional collaboration skills.

Preferred Experience

• Direct experience using Zip for supplier onboarding.
• Familiarity with Oracle Fusion.
• Experience with procurement and finance platforms such as Coupa, SAP, Ironclad, or similar systems.
• Experience reviewing W-9s, W-8s, or comparable supplier tax documentation.
• Exposure to supplier banking verification, payment fraud prevention, or supplier master data controls.
• Experience working in shared-services or business process outsourcing environments.
• Experience in high-growth, highly controlled, or audit-ready organizations.

Why This Opportunity?

This is an opportunity to join a fast-moving, highly innovative AI organization where operational excellence matters. You’ll have the chance to work alongside sophisticated Procurement and Finance teams, improve processes at scale, and use emerging AI capabilities to rethink how supplier operations get done.

If you’re an operations-minded procurement professional who loves solving problems, improving processes, and making complex workflows run smoothly, we’d love to hear from you!