Security Manager

We are seeking an experienced Security Director to oversee security operations and provide leadership for a professional security team. This individual will be responsible for maintaining a safe, secure environment while establishing clear standards, improving day-to-day procedures, and ensuring the team is prepared to respond effectively to incidents.

The Security Director will serve as a key point of contact between property leadership and the security team. This role requires a visible, hands-on leader who can manage personnel, conduct investigations, evaluate risk, respond to incidents, and ensure consistent execution of security procedures across all shifts.

What You'll Own

• Direct the property's security operation and provide clear expectations and priorities to the security team.
• Serve as a liaison between property leadership and security personnel, ensuring important information and directives are communicated effectively.
• Establish consistency between shifts by maintaining organized handoffs, detailed reporting, and clear communication.
• Supervise daily security activity, including patrols, dispatch, incident response, activity logs, and shift reports.
• Review security documentation and identify trends, recurring issues, or areas requiring additional attention.
• Lead investigations involving security incidents, policy violations, safety concerns, and other matters affecting the property.
• Maintain a highly visible security presence throughout the community and ensure key areas receive regular patrol coverage.
• Oversee patrols of entrances, common areas, parking facilities, package rooms, property perimeters, resident-access areas, and other designated locations.
• Train, coach, and develop security personnel to ensure they understand their responsibilities and consistently meet performance expectations.
• Conduct performance reviews and provide ongoing feedback, coaching, and corrective guidance when necessary.

What We're Looking For

• 3–5+ years of relevant security, law enforcement, property security, or security management experience.
• Valid New York State Security Guard License required.
• Current First Aid and CPR certification.
• Strong understanding of applicable laws, criminal procedures, and the local law enforcement environment.
• Experience overseeing security personnel and managing operations across multiple shifts.
• Background in investigations, risk assessment, emergency preparedness, business continuity, or loss prevention.
• Ability to quickly evaluate a situation, identify potential risks, and determine an appropriate response.
• Strong leadership skills with the ability to coach, develop, and hold security personnel accountable.