Senior Collections Specialist

The Senior Collections Coordinator plays a critical role in supporting the Firm’s overall financial

health. In this dynamic role, the Senior Collections Coordinator is responsible for managing the

Firm’s accounts receivable and driving progress toward financial targets through close

collaboration with management, attorneys, and clients. The position focuses on building strong

relationships, coordinating effective collection strategies for complex accounts, and improving

cash flow by addressing aged receivables. Through analysis of Firm reports, proactive

communication, and partnership with billing leadership and support teams, the role contributes to

revenue goals, operational efficiency, and timely year‑end close activities.

The position requires solid business experience and strong analytical capabilities. The ideal

candidate will bring excellent problem‑solving skills, attention to detail, sound decision‑making,

and the ability to collaborate effectively in a team‑oriented environment.

Essential Functions

• Establish and maintain strong collaborative relationships with attorneys and clients to

support effective collection efforts

• Develop a thorough understanding of the Firm’s collection practices through regular

meetings with attorneys and management, and document relevant strategies and decisions

in the Firm’s collection software

• Coordinate with attorneys to evaluate, determine and execute appropriate client follow‑up

strategies to resolve aged accounts receivable

• Serve as the primary point of contact for more complex accounts, including preparing key

collection documents, tracking deadlines and back-end account maintenance

• Maintain regular communication with Billing Manager and support team to collaborate

efforts on best billing and collection practices

• Interpret Firm reports and financial data to identify trends and develop recommendations

to improve cash flow, accelerate the collection cycle, and support revenue targets

• Assist in year-end Firm close activities, ensuring billing and collections deadlines are met

accurately and timely

• Respond promptly, professionally, and thoroughly to inquiries from clients, attorneys,

and internal departments.

• Minimum 3+ years relevant Law Firm A/R, Billing and Collections experience

• Must be able to successfully build internal and external relationships

• Must have excellent written and verbal skills

• Must have strong follow-up and organizational skills

• Proficiency in Microsoft Excel and legal accounting systems (Aderant, Intapp) preferred

• Bachelor's degree in accounting or related field preferred.

• Demonstrates strong attention to detail, excellent organizational skills, and the ability to work

with urgency and accuracy under pressure to meet multiple deadlines.

• Maintain strict confidentiality regarding Firm, client, and financial information at all times.

• Ability to exercise independent judgment, discretion, and problem‑solving in managing

complex financial and client matters