Senior Information Technology Program Manager

Our client is actively seeking a Sr. Program Manager for their growing team based out of Chicago, IL

This opportunity would be onsite 2-3 days per week in Chicago, IL

Summary

Our solution offerings include custom design, integrated solutions that leverage third-party software and COTS products, and highly configurable, low code case management solutions that that incorporate leading-edge technologies. These include cloud-based mobility, data analytics and visualizations, artificial intelligence, and machine learning.

As a Program Consultant, you will work in a collaborative environment within our project teams where you will track, manage and report upon scope, schedule, budget for client projects. As the project manager is the primary point of contact with the client, frequent and clear communication is necessary to establish productive and balanced relationships with customer stakeholders and sponsors.

Previous experience managing projects in any of the following functional area is a plus but not required: Health and Human Services, Higher Education, Utilities, Probation, and Healthcare.

Responsibilities

• Create, update and manage project schedule using Microsoft Project or other client-approved software.
• Control and manage project scope, budget, activities and expectations to ensure profitability of projects.
• Regularly track, report and analyze project status, including scheduling and conducting regular status meetings, and creating client-facing status reports.
• Create and manage Risk, Change and Issues registers for the project.
• Plan, schedule and manage project activities with clients.
• Regularly manage, interact, and collaborate with project team members.
• Facilitate discussions and resolution of project-related issues and blockers, if they arise.
• Escalate issues to management and client stakeholders, if necessary.
• Create monthly reports and forecasts to executive management of project status, schedule, milestones and budget.
• Facilitate, schedule and plan Executive Steering Committee meetings for projects – including creation of presentations and other material to effectively communicate project progress.

The Program Manager will need to have:

• 8+ years of project management experience with increasing scope of responsibility.
• Experience in crafting project proposals, developing work estimates and project schedules related to a fixed support budget and enhancements.
• Experience in project planning and control of ongoing support and maintenance of projects.
• Experience tracking, managing and escalating issues through to resolution.
• Experience with the identification and mitigation of project risk.
• Excellent communication skills with all levels of internal and client staff and management.
• Ability to effectively communicate and articulate with technical and non-technical audiences.
• Strong interpersonal and management skills with an excellent attention to detail.
• Experience managing projects involving data analytics, artificial intelligence, machine learning and IoT is a plus, but not required.
• We are looking for people with aptitude, intelligence and desire.
• Ability to focus on high quality work under pressure.
• PMP certification is a plus, but not required.