Senior Program Manager – Lead-to-Cash Transformation

Senior Program Manager – Lead-to-Cash Transformation

Location: Princeton, NJ – Hybrid

Duration: 6+ Months

Job Summary

Seeking a Senior Program Manager to lead a strategic Lead-to-Cash transformation across business and technology teams. This role will manage multiple workstreams, executive stakeholders, governance, risks, dependencies, and delivery to achieve enterprise transformation goals.

Key Responsibilities

• Lead planning, governance, and execution of complex enterprise transformation programs.
• Manage multiple workstreams across sales, contracting, pricing, billing, customer care, renewals, and technology.
• Develop integrated program roadmaps, milestones, schedules, and delivery plans.
• Manage risks, dependencies, resources, budgets, and critical-path activities.
• Lead executive steering committees and governance meetings.
• Provide senior leadership with clear updates on program health, risks, milestones, and financials.
• Coordinate planning, testing, deployment, release, and stabilization activities.
• Lead and mentor project managers, scrum masters, business analysts, and delivery teams.
• Drive process modernization, automation, and AI-enabled transformation initiatives.

Must-Have Qualifications

• 8+ years of progressive program management experience.
• Proven experience leading large-scale enterprise transformation programs.
• Strong experience managing multiple concurrent workstreams and dependencies.
• Excellent executive communication, stakeholder management, and facilitation skills.
• Expertise in program governance, budgeting, forecasting, risk management, and portfolio oversight.
• Experience working across business and technology teams in complex, matrixed organizations.
• Experience with Lead-to-Cash, Order-to-Cash, Revenue Operations, or Customer Experience transformation.
• Digital modernization and business process transformation experience.
• Knowledge of AI, automation, or agentic operating models.
• Agile, hybrid, or traditional delivery experience.
• PMP, Agile, or SAFe certification preferred.