Solutions Architect

We’re partnering with one of the most exciting names in AI-powered developer tooling, helping scale their global post-sales function as they enter their next phase of hypergrowth.

Having gone from $0 to $100M ARR in just 18 months while scaling headcount 5x, they’re at the forefront of the AI transformation of software development.

This is a rare opportunity to join at a genuine inflection point and make an immediate impact.

Job: Solutions Architect / Post Sales Field Engineer

Location: San Francisco (Hybrid)

What you’ll do

• Own technical onboarding and implementation for enterprise customers, from kickoff through successful deployment
• Translate customer requirements into practical implementation plans, configurations, and best practices
• Configure and optimize integrations across developer workflows, CI/CD pipelines, and cloud environments
• Lead technical trainings, workshops, and enablement sessions to drive adoption
• Run configuration and architecture reviews to improve performance, usage, and long-term value
• Own complex technical escalations, partnering with Support, Product, and Engineering to resolve issues quickly
• Identify opportunities to improve customer outcomes, adoption, and platform usage
• Bring customer feedback, technical challenges, and feature requests directly to Product and Engineering
• Partner closely with Pre-Sales to ensure a seamless handoff from evaluation through implementation and ongoing success
• Build internal playbooks, documentation, and best practices to scale the customer experience
• Stay current on AI-powered development, developer tooling, cloud, and emerging technologies

What you’ll bring

• 5+ years in a customer-facing technical role, with 2+ years in a fast-paced startup or high-growth environment
• Strong experience owning enterprise onboarding, implementation, or post-sales technical engagements
• Technical depth across software development tools, platforms, and modern engineering workflows
• Comfortable working from the command line, troubleshooting issues, and debugging technical problems
• Experience with AWS, GCP, or Azure
• Ability to work confidently with both technical teams and senior business stakeholders
• Strong project management and organizational skills across multiple customer engagements
• Excellent communication skills with a high level of ownership and initiative
• A problem-solving mindset and genuine focus on customer outcomes
• Willingness to mentor teammates and share technical knowledge through training and collaboration

Bonus points

• Experience with Kubernetes, Terraform, GitHub Actions, or similar cloud-native and DevOps tooling
• Experience supporting production environments and managing technical escalations
• Experience designing, reviewing, or troubleshooting enterprise system architectures
• Experience with AI, developer tooling, code quality, or software engineering platforms