System Administrator L2 (MSP)

System Administrator L2 (MSP)

Location: Irvine,CA

Work Model: Hybrid WFH with local client visits

Base Salary: $85,000 to $95,000

MSP Experience: Required

Why This Role Is Worth a Look

We are a growing Managed IT Services Provider hiring a System Administrator L2 to support small and mid sized business clients across hybrid remote and onsite environments.

This role is a strong fit for an MSP technician who has moved beyond basic help desk support and wants more hands on systems administration, networking, virtualization, security, backup, and project exposure.

You will support multiple client environments, handle escalated technical issues, assist with infrastructure improvements, and continue building toward a more senior systems role.

What You Will Work On

• Administer and troubleshoot Windows Server, Active Directory, Microsoft 365, user access, permissions, file shares, and Group Policy

• Support Windows and macOS workstations, laptops, business applications, printers, peripherals, and endpoint issues

• Troubleshoot client networks including DNS, DHCP, VPNs, VLANs, Wi-Fi, routers, switches, firewalls, and general connectivity

• Support virtualization, backup, disaster recovery, endpoint security, antivirus, and routine security checks

• Assist with server upgrades, workstation deployments, cloud work, network improvements, and client technology rollouts

• Use RMM, PSA, ticketing, documentation, and monitoring tools such as Ninja, Auvik, SolarWinds, Hudu, IT Glue, or similar platforms

• Maintain accurate ticket notes, client documentation, network details, SOPs, and technical handoff information

• Provide guidance to Level 1 technicians and assist with escalated support requests

• Support local client visits as needed for troubleshooting, deployments, and project work

• Participate in an emergency on call rotation for critical after hours support

What We Are Looking For

• 3 to 5 years of IT support or systems administration experience

• Recent MSP experience supporting multiple client environments is required

• Strong Microsoft 365, Active Directory, Windows Server, and workstation troubleshooting experience

• Experience with virtualization platforms such as VMware or Hyper V

• Networking knowledge across DNS, DHCP, VPNs, VLANs, Wi-Fi, firewalls, routers, switches, and connectivity issues

• Experience with backup, disaster recovery, endpoint protection, patching, or security best practices

• Hands on experience with RMM tools, PSA systems, network monitoring tools, and documentation platforms

• Strong communication, documentation, troubleshooting, and client service skills

• Valid driver’s license and ability to support local client visits as needed

Experience That Helps

• CompTIA A+, Network+, Microsoft, or similar certifications

• Azure, AWS, GCP, or other cloud platform exposure

• PowerShell, Bash, or automation scripting experience

• Experience mentoring junior technicians

• Experience assisting with migrations, deployments, network upgrades, or infrastructure projects

Compensation and Benefits

• $85,000 to $95,000 base salary

• Paid overtime (time and a half)

• Performance based bonus opportunities

• Health, Dental, and Vision Insurance

• 401(k) with company match

• Paid Time Off and paid holidays

• Certification reimbursement and professional development support

• Hybrid WFH flexibility with local client variety

• Free uniforms, employee discounts, company events, and team focused perks

• Growth path into deeper systems administration, networking, cloud, and senior technical responsibilities