Technical Lead- Pharmacy Application

About the Company

We are seeking an experienced Technical Lead Consultant with strong specialty pharmacy and healthcare technology experience to lead application support, enhancements, integrations, and delivery across a pharmacy ecosystem. The role will provide technical leadership for pharmacy platforms, including ScriptMed, Salesforce, SAP, middleware, and third-party vendor integrations, ensuring reliable and compliant business operations. Relevant experience with pharmacy applications, eRx workflows, Salesforce integration, ESB middleware, and specialty pharmacy operations is a preferred requirement.

About the Role

This position is 3 days onsite in Chicago, IL. Strictly a W2 role and no sponsorship available now or in the future. Local candidates are preferred,

Key Responsibilities

• Serve as the technical lead for pharmacy applications and related integrations.
• Lead solution design, troubleshooting, root cause analysis, and production support.
• Manage integrations between ScriptMed, Salesforce, SAP, ESB middleware, shipping vendors, and external partners.
• Collaborate with business stakeholders, QA, vendors, and development teams to deliver enhancements and releases.
• Drive defect resolution, system stability, performance improvements, and operational excellence.
• Ensure compliance with healthcare, HIPAA, and pharmacy-related regulations.
• Provide technical guidance, mentor team members, and coordinate offshore/vendor resources.

Qualifications

• 10+ years of IT experience with at least 4 years in pharmacy, specialty pharmacy, or healthcare applications.
• Hands-on experience supporting pharmacy management platforms (ScriptMed preferred).
• Strong knowledge of ScriptMed, Salesforce, SAP, APIs, integration patterns, and ESB middleware.
• Experience with eRx, patient enrollment, prescription processing, order management, and pharmacy workflows.
• Proven ability to lead and influence cross-functional teams.
• Strong communication, problem-solving, and stakeholder management skills.

Required Skills

• Experience with Surescripts, healthcare interoperability, and cloud-based integrations.
• Knowledge of Agile delivery, DevOps, release management, and production support processes.
• Experience in specialty pharmacy, patient support programs, or pharmaceutical industry environments.