Western Technical Field Manager

Technical Field Manager – German Automotive Experience Preferred

📍 Location: Metro Bay Area (Field-Based)

🚗 Travel: Local dealership support with limited overnight travel

Are you a seasoned automotive technician or dealership technical specialist who enjoys solving complex diagnostic challenges and helping others succeed? We are seeking a Technical Field Manager to provide advanced technical support to a network of automotive dealerships and serve as a key technical resource between dealers and the manufacturer.

This role is ideal for someone with deep expertise in German automotive brands, especially Volkswagen (VW), Audi, or Mercedes-Benz, who thrives on troubleshooting difficult vehicle concerns, mentoring dealership teams, and driving long-term solutions.

What You’ll Do

✔ Support approximately 17 dealerships throughout the Metro Bay Area

✔ Partner directly with dealership technicians to diagnose and resolve complex vehicle issues

✔ Manage and monitor open technical service cases through resolution

✔ Investigate recurring technical concerns and perform root cause analysis

✔ Develop detailed technical reports outlining findings, repair challenges, and recommended corrective actions

✔ Act as the primary technical liaison between dealerships and the manufacturer

✔ Help improve dealer repair processes and overall technical performance

What We’re Looking For

✅ 7–10+ years of automotive technical experience

✅ Previous dealership technical support, field technical specialist, or dealer management experience

✅ Strong background with Volkswagen or Audi preferred

✅ Mercedes-Benz Master Technicians with extensive German automotive experience encouraged to apply

✅ Advanced diagnostic and troubleshooting skills

✅ Strong technical documentation and communication abilities

✅ Ability to build strong relationships with dealership teams

Travel Details

🚘 Primarily supporting dealerships within the Metro Bay Area

🏨 Overnight travel approximately 1–2 nights per month

✈️ Additional travel opportunities once or twice per year

Ideal Backgrounds

• VW Technical Specialist
• Audi Technical Specialist
• German Automotive Master Technician
• Mercedes-Benz Master Technician
• Dealer Technical Support Specialist
• Field Service Engineer (Automotive)
• Automotive Diagnostic Specialist
• Dealership Service Manager with strong technical expertise

If you have a passion for solving complex automotive challenges and supporting technicians at the highest level, we’d love to connect!

Apply today to learn more about this opportunity.