AR Collections Specialist

FORTIS Resource Partners is a boutique recruiting firm supporting successful companies in Southern California.

Our client is seeking an experienced AR Collections Specialist to join their growing company.

Employment Type: Full-Time, Direct Hire

Location: Anaheim, CA (On-Site)

Compensation: $34-36/hour

Position Overview

Our client is seeking an experienced AR / Collections Specialist to manage customer accounts from billing through final payment. This is a hands-on role focused on accounts receivable, commercial collections, project-based billing, account reconciliation, and resolving payment issues.

Responsibilities

• Manage an assigned portfolio of customer accounts and actively work the AR aging through final collection.
• Contact customers by phone and email regarding outstanding invoices and obtain payment status, expected payment dates, and commitments.
• Investigate and resolve issues delaying payment, including billing discrepancies, missing documentation, approvals, and account issues.
• Support monthly project-based billing, including reviewing billing information, schedules of values, quantities, contract details, and supporting documentation.
• Prepare and process invoices and verify billing accuracy within the company’s ERP/accounting system.
• Communicate with customers, contractors, agencies, and accounting departments regarding billing and payment.
• Track outstanding retention balances and assist with releases and other payment documentation.
• Reconcile customer accounts and research unapplied or incorrectly applied payments.
• Maintain detailed collection notes and follow up consistently on outstanding issues and payment commitments.
• Partner with Project Managers, Operations, and Accounting to resolve billing and collection issues.
• Support month-end AR activities, reporting, and other accounting responsibilities as needed.

Qualifications

• 3+ years of experience in accounts receivable, commercial collections, billing, or related accounting functions.
• Construction, project-based, manufacturing, distribution, or high-volume B2B experience preferred.
• Proven experience managing an AR aging and following accounts through to payment.
• Persistent and confident collections approach with the ability to have direct conversations about outstanding balances.
• Strong problem-solving and investigative skills with excellent follow-through.
• Ability to manage a high volume of invoices, accounts, deadlines, and follow-up activities.
• Strong written and verbal communication skills and professional customer-service judgment.
• Experience working with project teams to resolve billing issues.
• Strong Excel skills and experience with an ERP/accounting system; Sage Intacct experience is a plus.
• High attention to detail when working with invoices, contracts, payments, reconciliations, and supporting documentation.
• High school diploma or equivalent required; accounting or finance education is a plus.

FORTIS Resource Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.