Commercial Lines Account Manager

Job Title: Commercial Lines Account Manager

Location: On Site - Torrington, Connecticut, United States

Salary: $85,000-$95,000

Skills: generalist book of business, large accounts, P&C License

About the Insurance Company / The Opportunity:

Join a well-established insurance agency with a family-oriented culture and a strong commitment to client service. This opportunity is ideal for a skilled Commercial Lines Account Manager who enjoys managing complex accounts and building lasting relationships with business clients. The successful candidate will oversee a generalist book of business, including accounts with premiums of up to $500,000, while benefiting from comprehensive employee support and professional development opportunities.

Responsibilities:

• Manage a generalist commercial lines book of business, including accounts with premiums of up to $500,000.
• Serve as a primary point of contact for commercial clients, providing responsive and knowledgeable service.
• Coordinate policy servicing, renewals, endorsements, certificates, and other account activity.
• Review client coverage needs and support the development of appropriate insurance solutions.
• Build and maintain strong relationships with clients, carriers, and internal agency partners.
• Monitor account details, documentation, and deadlines to ensure accurate and timely service.
• Support retention and growth by identifying opportunities to strengthen client relationships and coverage programs.

Must-Have Skills:

• Active Property & Casualty insurance license.
• Experience managing a generalist commercial lines book of business.
• Demonstrated experience handling large commercial accounts with premiums of up to $500,000.
• Strong understanding of commercial property and casualty insurance products and processes.
• Excellent client service, communication, organization, and follow-through skills.

Nice-to-Have Skills:

• Experience working in an independent insurance agency environment.
• Knowledge of commercial account renewal and marketing processes.
• Strong carrier relationship management skills.
• Proficiency with agency management systems and standard office technology.
• Commitment to continuing education and professional development.